Thanks: 
Likes: I too have seen this issue, adviced customer to use scan to email untill I find a resolution.
The secret its getting the browse from the MFD to work, if it “sees” the shared folder SMB scan will work.
Dislikes: 0
I too have seen this issue, adviced customer to use scan to email untill I find a resolution.
The secret its getting the browse from the MFD to work, if it “sees” the shared folder SMB scan will work.
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Originally Posted by copier tech
I can browse to the server network share WHEN the scanning is working. When it is working, it is perfect. Problem is that after about 30 or so minutes, it stops scanning to the server and at that point I can not browse back to that same network share.
Per tech support, rolled f/w back down to base and it is working fine. Firmware fix is coming soon...
We are having a same issue here. What base f/w you have to roll back? And for what is the exact model?
Thank you!
delboy
B&W 308. Base firmware is G00-13
Dipsw for firmware level (25 I believe) set to 60 which is function 3.2
Firmware fix is not out yet? I was told this month
I was told that it should be out this month but not to promise the customer.
Version GC2-R9 firmware Function 4.1 has recently been released, note 28 appears to address this issue?
Firmware Readme bizhub C458 C558 C658 Ver GC2-R9.pdf
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Hmmmm...
We installed fumction 4.1 last week and there was no mention of the dfs issue being resolved nor did it resolve the issue. Going to have to go back and look at what the actual firmware version was. It this looks promising.
That is for the heads up!
Reply With Quote
Bookmarks