I have a customer who just got a C658. They have scan to folder set up via SMB. They also have the Auto Store app which scans using the FTP protocol.
The customer brought something to my attention. When using Auto Store (FTP), the originals scream through the doc feeder. When using scan to folder (SMB) the originals are a bit slower through the feeder, though they still move at a decent clip.
I didn’t have a very knowledgeable answer for why this was happening. I theorized that it has to do with the different protocols but couldn’t expound upon that.
I told him that I would get back to him about this. Can anyone drop some knowledge on me about this?
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