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  1. #1
    Senior Tech 100+ Posts Qball's Avatar
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    FTP vs SMB scanning speeds

    I have a customer who just got a C658. They have scan to folder set up via SMB. They also have the Auto Store app which scans using the FTP protocol.

    The customer brought something to my attention. When using Auto Store (FTP), the originals scream through the doc feeder. When using scan to folder (SMB) the originals are a bit slower through the feeder, though they still move at a decent clip.

    I didnít have a very knowledgeable answer for why this was happening. I theorized that it has to do with the different protocols but couldnít expound upon that.

    I told him that I would get back to him about this. Can anyone drop some knowledge on me about this?


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  2. #2
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    FTP vs SMB scanning speeds

    Synthohol's Avatar
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    Re: FTP vs SMB scanning speeds

    check the DPI. higher DPI will scan slower.
    also one protocol may send the data over right away and the other compiles the whole data before sending.


  3. #3
    Senior Tech 100+ Posts Qball's Avatar
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    Re: FTP vs SMB scanning speeds

    Quote Originally Posted by Synthohol View Post
    check the DPI. higher DPI will scan slower.
    also one protocol may send the data over right away and the other compiles the whole data before sending.
    Should have mentioned that. Both are scanning at 300x300 dpi.


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  4. #4
    Service Manager 1,000+ Posts
    FTP vs SMB scanning speeds

    Synthohol's Avatar
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    Re: FTP vs SMB scanning speeds

    • FTP can be extremely fast to transfer large documents (though it's way less efficient with small files).FTP is faster than SMB but it has less functionality.
    • FTP clients also have the option to split files into parts to do multi-part transfers which accelerate the speed even further for single file transfers, and this can be used in conjunction with multiple simultaneous file transfers.



  5. #5
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    Re: FTP vs SMB scanning speeds

    Check that the Mixed Original option isn't enabled by default when they are scanning SMB.


  6. #6
    Trusted Tech 50+ Posts
    FTP vs SMB scanning speeds


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    Re: FTP vs SMB scanning speeds

    I never timed the new feeder but when scanning to smb it is definitely a lot faster that the 78 opm of the older feeders.

    Autostore might have it own dpi settings. Scan the same doc both ways and compare file size and quality.


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