Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Field Supervisor 500+ Posts
    bizhub c384e color question

    n25an's Avatar
    Join Date
    Jul 2008
    Location
    miami, florida
    Posts
    535
    Rep Power
    26

    bizhub c384e color question

    ok... got to a client...
    color is too red...
    after drama... cleaned the idc sensor...
    got rid of the redness...
    ran the stabilization settings...

    but customer said it still did not print things right...

    I am checking if there are any more detail settings and steps to calibrate the colors...
    image looks ok to me... but customer said its off...
    no bluriness...
    just want to calibrate colors...

    spoke with mgr...
    we are going to change the belt and the drums...

    quick side question... whats the best step to clean the transfer belt... will rubbing alcohol work... or is there something else recommended... palm prints on the belt...

    as always any help is appreciated...

    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  2. #2
    Field Supervisor 500+ Posts
    bizhub c384e color question

    n25an's Avatar
    Join Date
    Jul 2008
    Location
    miami, florida
    Posts
    535
    Rep Power
    26

    Re: bizhub c384e color question

    sorry bizhub c284e

    need sleep...

    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  3. #3
    Field Service Engineer 2,500+ Posts
    bizhub c384e color question

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    2,882
    Rep Power
    51

    Re: bizhub c384e color question

    Most likely it is their screen that needs calibrating! see this a lot customer not getting printed image the same as whats on their PC screen.

    HOWEVER if you are not using genuine toner/parts you WILL get this issue too.

    No need to clean the belt this won't help.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  4. #4
    Service Manager 1,000+ Posts
    bizhub c384e color question

    habik's Avatar
    Join Date
    Apr 2010
    Posts
    2,007
    Rep Power
    47

    Re: bizhub c384e color question

    Try print head skew reset. Then Stabilisation. Gradation. After adjustment ends and you are in main service mode menu press start. (This should be done everytime you do calibrations anyway.)

    Now try Image Background and Stabilisation reset and run fresh Stabilisation and Gradation.

    What's the life of drums and ITB and Devs?


    Sent from my Mi A1 using Tapatalk

    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  5. #5
    Field Supervisor 500+ Posts
    Join Date
    Apr 2009
    Location
    LaPorte Indiana
    Posts
    978
    Rep Power
    30

    Re: bizhub c384e color question

    Is it on all print jobs?? What if job is sent from another computer? Just start happening? What is the PM life of consumables? Have you ran the Gradation 3x??
    You can adjust the HUE's and Brightness in the Driver, BUT only after answering other questions.


  6. #6
    RTFM!! 2,500+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    2,722
    Rep Power
    55

    Re: bizhub c384e color question

    Will need a fiery then calibration then more complaints...
    Fixed a call by adjusting a screen when the guy went out of his office for a bit.
    Thanked me for fixing the printer!

    Do as per habik.

    Whatever

  7. #7
    Service Manager 1,000+ Posts
    bizhub c384e color question

    SalesServiceGuy's Avatar
    Join Date
    Dec 2009
    Location
    Nova Scotia
    Posts
    1,213
    Rep Power
    36

    Re: bizhub c384e color question

    What app are they printing from? If Adobe PDF, try Advanced, Color Management, "Let Printer Determine colors"

    Does your copier print an internal test chart. If so, print that to determine the copier's baseline for color quality.


  8. #8
    RTFM!! 2,500+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    2,722
    Rep Power
    55

    Re: bizhub c384e color question

    On mac the difference between RGBs and CMYK is night and day.

    Whatever

  9. #9
    Indentured Servant 500+ Posts D_L_P's Avatar
    Join Date
    Oct 2009
    Posts
    877
    Rep Power
    30

    Re: bizhub c384e color question

    For a hand print on tx belt I use a very clean new white rag. Maybe a spray of water on the rag worst case. Just keep rubbing with a dry rag, then run 40 or 50 copies. Seems any cleaner will leave permanent blotches on tx belt. I usex to try alcohol with limited success. Dry rag and many, many copies has worked the best for me.


  10. #10
    Junior Member
    bizhub c384e color question


    Join Date
    Jun 2016
    Location
    Greece
    Posts
    8
    Rep Power
    0

    Re: bizhub c384e color question

    Windows or Mac environment?
    file type (raster, vector) that your client "see wrong", RGB or CMYK, if CMYK what profile it was worked with (swop, ISO, fogra etc)?
    i believe there's not much you can do from the copier side (guessing that you have done all the cleaning, graduating adjustments etc), other than installing a fiery
    People will always ask for more without having the slightest clue about color reproduction...you can't get on details about profiling or how environment parameters such as humidity can affect their prints.
    You can't have a basic MFP with the demand of being cheap and accurate...
    In my field I have installed used Fieries on one c360 and one c280, after the clients demanded for more accurate and consistent color, I run monthly calibration with ES-1000, I get paid the visit and everyone is happy...

    I may sound more like a psychotherapist, that a technician, but I have seen that whining countless times.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •