Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Senior Tech 100+ Posts
    Join Date
    Oct 2011
    Posts
    155
    Rep Power
    28

    Bizhub 654e , firmware update error

    Hello . We tried to perform the firmware update on two copiers Bizhub 654e. On one machine the operation was performed correctly .On another machine operation is not performed ( message =MFP no good= on touch panel) .Firmware version does not matter .We will be grateful for any advice.

  2. #2
    Senior Tech 250+ Posts
    Join Date
    Oct 2014
    Location
    wareham.mass
    Posts
    343
    Rep Power
    23

    Re: Bizhub 654e , firmware update error

    Quote Originally Posted by pinspin View Post
    Hello . We tried to perform the firmware update on two copiers Bizhub 654e. On one machine the operation was performed correctly .On another machine operation is not performed ( message =MFP no good= on touch panel) .Firmware version does not matter .We will be grateful for any advice.
    SSD....pwa bad....that happen to me

    Sent from my SM-N920V using Tapatalk

  3. #3
    Field Supervisor 500+ Posts Woxner's Avatar
    Join Date
    Jul 2011
    Location
    Felixstowe England
    Posts
    780
    Rep Power
    41

    Re: Bizhub 654e , firmware update error

    does this have bizhub secure on it? also try loading one file at a time.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Bizhub 654e , firmware update error

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,442
    Rep Power
    462

    Re: Bizhub 654e , firmware update error

    Quote Originally Posted by Woxner View Post
    ... also try loading one file at a time.
    That's my advice too. I've had a few Toshibas, and a few Konica Minoltas that would not successfully load the whole firmware set. But if you load it one or two files at a time, then go right back into firmware mode and load one or two more files, as many times as necessary, I was able to get firmware updated and functioning.

    We did have a Konica Minolta finisher in our shop recently that absolutely would not take any level of finisher firmware, but took everything else. When that finisher was swapped to a different MFP it did take the firmware, and when swapped back it does work. I'm assuming that there's something wrong with the MFP board on the base MFP, to prevent the successful loading. For now though that's how it will stay.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    TheManHimself
    Guest

    Re: Bizhub 654e , firmware update error

    Probably going to sound weird but:

    Removal of the options may assist with being able to update the MFP firmware. I've had several occasions where I've had to remove the ADF/Fax board, etc and then update just the MFP and it worked.

    For the fax board, I physically removed it because it connects to the board directly, but I just unplugged the ADF wires from the board, obviously.

  6. #6
    Senior Tech 100+ Posts
    Join Date
    Oct 2011
    Posts
    155
    Rep Power
    28

    Re: Bizhub 654e , firmware update error

    Thanks for the help, friends. It was a problem in the memorial modules.

  7. #7
    Junior Member
    Join Date
    Apr 2019
    Location
    SAN ANTONIO
    Posts
    4
    Rep Power
    0

    Re: Bizhub 654e , firmware update error

    Quote Originally Posted by pinspin View Post
    Thanks for the help, friends. It was a problem in the memorial modules.
    Seems like I am having the exact same problem. Can you give me some tips on how you fixed the memory modules?

    J

  8. #8
    Certified Konica Expert 2,500+ Posts
    Bizhub 654e , firmware update error

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    North Jersey
    Posts
    4,943
    Rep Power
    216

    Re: Bizhub 654e , firmware update error

    there is no "fix"
    you buy a new one from konica.
    you can try reseating it first or swap it with another from another machine to eliminate it as the cause.
    did you try disconnecting ALL the accessories and just select MFP?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  9. #9
    Junior Member
    Join Date
    Apr 2019
    Location
    SAN ANTONIO
    Posts
    4
    Rep Power
    0

    Re: Bizhub 654e , firmware update error

    Hi,

    Thanks for the reply. My question regarding the fix was because I thought it meant swapping the RAM. I saw it as a regular Laptop DDR2, so I didn't think it would make a difference, unless the printer is really finicky about the particular variation of the DDR2 used.

    The machine I have has no accessories. Just printer. However, I am really new at this and I'm not sure whether the ADF is considered an accessory in this case for example.

    Having said this, not sure where to disconnect the ADF or Fax modules, so I have not attempted it.

    Once again, thanks

    J

  10. #10
    Certified Konica Expert 2,500+ Posts
    Bizhub 654e , firmware update error

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    North Jersey
    Posts
    4,943
    Rep Power
    216

    Re: Bizhub 654e , firmware update error

    the main memory stick is proprietary afaik, and its ddr3 if memory serves (pun intended)
    borrow one from another 4 series machine and see if that helps.
    if still same thing your mfp board may be on the fritz.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here