Bizhub c224e can not access web browser

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  • leprosydog777
    Technician
    • Jan 2018
    • 33
    #1

    [Misc] Bizhub c224e can not access web browser

    Hello i have a strange problem. My konica bizhub c224e can not access web browser. I tried several web browsers and i updated firmware. And also did a clear all data any suggestions please. The machine can print, scan just cant access web browser i also did a direct connect to laptop to eliminate network still no good please help
    Tags: access, bizhub, browser, c224e, web
    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054
      #2
      Re: Bizhub c224e can not access web browser

      Are there any messages on the computer???

        Comment

        • leprosydog777
          Technician
          • Jan 2018
          • 33
          #3

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5824
              #4
              Re: Bizhub c224e can not access web browser

              in admin mode make sure HTTP server is on.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • leprosydog777
                  Technician
                  • Jan 2018
                  • 33
                  #5
                  Re: Bizhub c224e can not access web browser

                  Thank you i will check monday is that section in system sett or network sett or what path is that section on

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5824
                      #6
                      Re: Bizhub c224e can not access web browser

                      in network.
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                        Comment

                        • leprosydog777
                          Technician
                          • Jan 2018
                          • 33
                          #7
                          Re: Bizhub c224e can not access web browser

                          cool thank you i will try that monday

                            Comment

                            • SalesServiceGuy
                              Field Supervisor

                              Site Contributor
                              5,000+ Posts
                              • Dec 2009
                              • 8197
                              #8
                              Re: Bizhub c224e can not access web browser

                              Is there a service code to reset the NIC card and re-enter IP address?

                              Also try connecting directly to the copier with a network or crossover cable via your laptop.

                                Comment

                                • copier tech
                                  Field Supervisor

                                  5,000+ Posts
                                  • Jan 2014
                                  • 8144
                                  #9
                                  Let us eat, drink, and be merry, because tomorrow we may die!

                                  For all your firmware & service manual needs please visit us at:

                                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                  ​

                                    Comment

                                    • allan
                                      RTFM!!

                                      5,000+ Posts
                                      • Apr 2010
                                      • 5462
                                      #10
                                      Re: Bizhub c224e can not access web browser

                                      Switched on SSL??

                                      In service mode initialize the network settings or all data.
                                      Whatever

                                        Comment

                                        • jmaister
                                          certified scrub

                                          Site Contributor
                                          500+ Posts
                                          • Aug 2010
                                          • 755
                                          #11
                                          Re: Bizhub c224e can not access web browser

                                          You sure firefox doesnt work? I had this once. Firefox was the only one that worked.

                                          IE,Edge,Chrome were no good.
                                          Idling colour developers are not healthy developers.

                                            Comment

                                            • leprosydog777
                                              Technician
                                              • Jan 2018
                                              • 33
                                              #12
                                              Re: Bizhub c224e can not access web browser

                                              Originally posted by SalesServiceGuy
                                              Is there a service code to reset the NIC card and re-enter IP address?

                                              Also try connecting directly to the copier with a network or crossover cable via your laptop.



                                              I have connected to laptop still no pagescope browser

                                                Comment

                                                • leprosydog777
                                                  Technician
                                                  • Jan 2018
                                                  • 33
                                                  #13
                                                  Re: Bizhub c224e can not access web browser

                                                  Originally posted by jmaister
                                                  You sure firefox doesnt work? I had this once. Firefox was the only one that worked.

                                                  IE,Edge,Chrome were no good.





                                                  Yes i tried mozilla firefox it shows a white screen so no good

                                                    Comment

                                                    • leprosydog777
                                                      Technician
                                                      • Jan 2018
                                                      • 33
                                                      #14
                                                      Re: Bizhub c224e can not access web browser

                                                      Originally posted by Synthohol
                                                      in admin mode make sure HTTP server is on.





                                                      Goodmorning i check the http settings they were all on still no good

                                                        Comment

                                                        • leprosydog777
                                                          Technician
                                                          • Jan 2018
                                                          • 33
                                                          #15
                                                          Re: Bizhub c224e can not access web browser

                                                          Originally posted by allan
                                                          Switched on SSL??

                                                          In service mode initialize the network settings or all data.




                                                          Hello i tried network settings clear and also all data clear still can no browser

                                                            Comment

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