Bizhub c224e can not access web browser

[jmaister]

You sure firefox doesnt work? I had this once. Firefox was the only one that worked.

IE,Edge,Chrome were no good.

[leprosydog777]

Is there a service code to reset the NIC card and re-enter IP address?

Also try connecting directly to the copier with a network or crossover cable via your laptop.

I have connected to laptop still no pagescope browser

[leprosydog777]

You sure firefox doesnt work? I had this once. Firefox was the only one that worked.

IE,Edge,Chrome were no good.

Yes i tried mozilla firefox it shows a white screen so no good

[leprosydog777]

in admin mode make sure HTTP server is on.

Goodmorning i check the http settings they were all on still no good

[leprosydog777]

Switched on SSL??

In service mode initialize the network settings or all data.

Hello i tried network settings clear and also all data clear still can no browser

[leprosydog777]

Thank you for your suggestions unfortunatley non are successful my machine still can not access web browser im thinking is there special firmware for this solution

[Synthohol]

back up the address book and do a system data clear.
you may have to turn the HDD back on in service mode and load the movie data but if that does not fix it you need a new MFP board.
/.02

[rrrohan]

id reload firmware = yes

can yiu print = yes
can you ping
are you using IP or hostname
you certain another device doesnt have identical IP. = you ruled this out using crossover
does data administrator work
have you tried http://IP/ and https://IP/

[leprosydog777]

back up the address book and do a system data clear.
you may have to turn the HDD back on in service mode and load the movie data but if that does not fix it you need a new MFP board.
/.02

Hello yes i turn off hdd and also ran a all system clear still no good

[leprosydog777]

id reload firmware = yes

can yiu print = yes
can you ping
are you using IP or hostname
you certain another device doesnt have identical IP. = you ruled this out using crossover
does data administrator work
have you tried http://IP/ and https://IP/

yes it can print and scan to email i changed ip even static no good and yes i connect laptop crossover all browsers have the path on web bar but wont pull up the index just a white screen