Bizhub c224e can not access web browser

[leprosydog777]

Hello i have a strange problem. My konica bizhub c224e can not access web browser. I tried several web browsers and i updated firmware. And also did a clear all data any suggestions please. The machine can print, scan just cant access web browser i also did a direct connect to laptop to eliminate network still no good please help

[mo0651]

Are there any messages on the computer???

[leprosydog777]

no because when i try to access web browser with ip nothing shows just a white screen but in adress bar it tries but then says page can’t load

[Synthohol]

in admin mode make sure HTTP server is on.

[leprosydog777]

Thank you i will check monday is that section in system sett or network sett or what path is that section on

[Synthohol]

in network.

[leprosydog777]

cool thank you i will try that monday

[SalesServiceGuy]

Is there a service code to reset the NIC card and re-enter IP address?

Also try connecting directly to the copier with a network or crossover cable via your laptop.

[copier tech]

Check in Admin settings that the pagescope option is set on.

This is just a guess but all other manufactures have an option to disable the webpage so i’d assume the Bizhubs would have the same.

[allan]

Switched on SSL??

In service mode initialize the network settings or all data.