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  1. #1
    Senior Tech 100+ Posts
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    C454e Background problem

    Hi,

    Have got a bizhub c454, that has started to leave a background image on prints

    for example, I print the demo page, and then if i print something else it will have the demo page sqaures in the background - see image attached - sorry for the quality.

    The machine has about 500,000 clicks, and drums are all new, colour devs have 45% left, black dev has 90%, all other parts are well within life.

    Tried stabilization, rotating the drums, but no difference

    Any one seen this before?background.jpg

  2. #2
    Service Manager 1,000+ Posts
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    Re: C454e Background problem

    We have had bad dev units. replace drum and dev unit at same time.

  3. #3
    Service Manager 1,000+ Posts
    C454e Background problem

    habik's Avatar
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    Re: C454e Background problem

    Check fuser. IT should have remaining image on upper fuser roller.



    Sent from portable device using fast cheapset!
    .OK Google! ... will I need Berrocca this morning?
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  4. #4
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    Re: C454e Background problem

    Quote Originally Posted by habik View Post
    Check fuser. IT should have remaining image on upper fuser roller.



    Sent from portable device using fast cheapset!
    Have tried another fuser and still the same

  5. #5
    Service Manager 1,000+ Posts
    C454e Background problem

    habik's Avatar
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    Re: C454e Background problem

    Have the belt been replaced? If it has have you run Initialise+Image Background Reset?

    Sent from portable device using fast cheapset!
    .OK Google! ... will I need Berrocca this morning?
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  6. #6
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    Re: C454e Background problem

    Quote Originally Posted by habik View Post
    Have the belt been replaced? If it has have you run Initialise+Image Background Reset?

    Sent from portable device using fast cheapset!
    The belt was swapped for testing purposes but there was no difference, if you mean Initialise & image stabilization then yes these were run

  7. #7
    Service Manager 1,000+ Posts
    C454e Background problem

    habik's Avatar
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    Re: C454e Background problem

    Does it offset as well when you do PS or PCL print outs?? Just to eliminate CMY units.

    Sent from portable device using fast cheapset!
    .OK Google! ... will I need Berrocca this morning?
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  8. #8
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    Re: C454e Background problem

    Quote Originally Posted by habik View Post
    Does it offset as well when you do PS or PCL print outs?? Just to eliminate CMY units.

    Sent from portable device using fast cheapset!
    Good question! I have not tried this, but will! - When i do gradiations for CMY, there is like a dusting of all colours over the test prints (not just a specific colour) for example, magenta has a dusting of yellow,cyan

  9. #9
    Certified Konica Expert 2,500+ Posts
    C454e Background problem

    Synthohol's Avatar
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    Re: C454e Background problem

    OEM toner or dirt in a bottle?

    i dont think your transfer belt is getting cleaned by the blade. run some solid test patternsand pull the belt and rotate by hand to see if the cleaning blade is doing its job.

  10. #10
    Service Manager 1,000+ Posts
    C454e Background problem

    habik's Avatar
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    Re: C454e Background problem

    Quote Originally Posted by Synthohol View Post
    OEM toner or dirt in a bottle?

    i dont think your transfer belt is getting cleaned by the blade. run some solid test patternsand pull the belt and rotate by hand to see if the cleaning blade is doing its job.
    Think belt and fuser has been tested from other machine as per posts above.


    I just hope test prints are done on 80gsm.

    Maybe running a lot of halftones and get newer toner through the Devs.

    But first I'd go with K (1 PC) only to narrow it down and eliminate TX and F. Once it's doing on K only I'd go for half stop there and see where the culprit occurred.


    Just out of curiosity is your background on some whacky numbers like -5 or such other than 0? TCR levels OK? Anything unusual on Table Vdc or Vg?

    Also reseating all boards connections and specially DIMMs can occasionally help.




    Sent from portable device using fast cheapset!
    .OK Google! ... will I need Berrocca this morning?
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