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  1. #1
    Service Manager 2,500+ Posts
    KM C3351 a good box?

    Phil B.'s Avatar
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    KM C3351 a good box?

    we just picked up a new customer looking for an MFP.. they have KM printers and copiers already. The boss is suggesting a KM C3351 for them.. any known issues with this box? or is there a better model for them?


  2. #2
    Field Service Engineer 2,500+ Posts
    KM C3351 a good box?

    copier tech's Avatar
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    Re: KM C3351 a good box?

    If you worked on the C35 they are based on that engine.

    For low usage the C3351 will be fine but any sort of volume you'll run into issues, frequent jams etc.

    If budget allows i'd go for the C227 series (A3)

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Service Manager 2,500+ Posts
    KM C3351 a good box?

    Phil B.'s Avatar
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    Re: KM C3351 a good box?

    Quote Originally Posted by copier tech View Post
    If you worked on the C35 they are based on that engine.

    For low usage the C3351 will be fine but any sort of volume you'll run into issues, frequent jams etc.

    If budget allows i'd go for the C227 series (A3)
    i rarely work on KM anymore.. hence the reason for the question. It really isn't a high volume situation .. so hopefully this will fit the bill for them.

    Thanks for the reply!


  4. #4
    Field Supervisor 500+ Posts
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    Re: KM C3351 a good box?

    Make sure the firmware is up to date. Lot's of issues out of the box for us. If it doesn't do much more than hold down carpet, it should be fine. Make sure you stock
    scanner belts!


  5. #5
    Senior Tech 250+ Posts Woxner's Avatar
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    Re: KM C3351 a good box?

    227 is a dog Cq is not that great and tray issues cheap bypass. a used 224e is better or a c308. 3351 is an average machine


  6. #6
    Trusted Tech 50+ Posts
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    Re: KM C3351 a good box?

    So far, have had good luck with this machine. But, most are low volume. will let you know, have one that is now running 15k/month.


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