I have a customer who is having C3721 fuser errors. about 1 per week. As I said, it has 827K on machine. The developers are starting to give warning message. It does not have FW-G00-C2 firmware or nor do I have the ability to install it. Copies look great but the Black developer is starting to fail. I am at a total loss on what to recommend to this customer. It needs developer cartridges and a new fuser also need (1) image unit so far. (The Image units they have in stock.) Any comments would be very appreciated to head this customer in the right direction...
Bookmarks