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I was rewriting the drive to attempt to fix a job fail issue.... I conducted a format and received this code. The Fax unit was removed by my old tech as a horse trade because he needed it for another job and I would never use it.
I believe now after the Format the printer is looking for it, How do I keep the start up from looking for it?
In service mode, I believe in system 1, option board unset fax 1
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Did you do a logical format of the HDD?
Originally Posted by B0265
Nope physical. Do I need to update firmware? I have no idea how to do that.
As mentioned above turn off fax circuit 1
Also a logical format is in order. It only takes like 2 minutes. The physical one takes hours.
Then make sure hdd is turned on in service mide.
Reinstall movie data.
That should be it unless the HDd is no good.
Never do a physical format. Waste of time.
I have looked through several service manuals and failed to find a C-D012 error code. What machine are you dealing with.
For your own information C-D codes are related to HDD and C-B codes are related to fax.
I suggest you do a logical format and install movies data as synthohol suggested. That should fix it up.
I did a failed attempt to update the firmware and the issue resolved itself. So weird.
You must do the logical format after the physical.
A late reply but someone might need it
What i do to fix this code is:
1- unset the fax unit
2- do a logical format for the HDD
3- uninstall the HDD
4- turn off then on the machine
5- install the HDD back
And that's it, it should fix the code 😊
No such luck. Any other ideas?
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