It will jam and give an instruction with a code to clear like 1102 or whatever then when you clear the jam and shut the doors, straight away it will present the jam display again without feeding any paper and with no code. The only way to clear this jam display is by cycling the power. It has M1 firmware, not sure what else to try so if anyone has any tips i'd be grateful cheers!
every tray?
We know a thing or two because we've seen a thing or two.
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Yes mateOriginally Posted by Synthohol
the paper jam history doesnt register it either 😢
Changed the paper feed unit out yet?
Whatever
Nah not changed any parts yet
had this happen on 654e. turn out to be a loose duplex sw. it was dislodged. need to look very close. may even be bad because i had to replace it later on. you can change it with the usb door sw in the back. wpouldnt let me reset either and did not register jams.
what have you done to it? Have you cleaned sensors? Replaced feeds? checked paper path for obstructions?
more info needed.
Is it a little like 1102 or a lot like 1102? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
ghost1.jpg
ghost2.jpg
you get a jam with a code then clear it and shut the door but then you get the misfeed detected with no code and gave to switch it off and on
I've looked on konica tech but cant find any bulletins or firmwares related to this
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