Bizhub 363 and NTLMv1

[richmods]

I installed a pre-leased bizhub 363 last week for a customer and had an issue getting one of the PCs to scan to a folder. I've installed this 100s of times and have double checked all of my settings. This issue revolves around NTLMv1 or SMB1 as some like to call it. The latest versions of Windows OS and security updated disables NTLMv1 by default to protect against a nasty case of ransomware over the past year. Now, you can turn it back on in the client but in my case, I am dealing with an IT staff who says they will NOT turn it back on. As I said earlier, I only had this problem with 1 machine...because that is the only machine that got all of its security updates thus, turning off NTLMv1. The other machines did not get their updates so I was able to get those working. Having said that, the IT staff quickly disabled NTLMv1 on the rest of the clients. So, my question for the experts is...short of setting up scan to email...is there a work around? this is not an active directory so NTLMv2 is not an option.

[907tec]

It's not quite as fancy, but FTP is a quick and easy alternative. You can still get the old-school FTP utility from the KM One-Stop site, or use a free program like FileZilla. In the last few weeks, I've stopped even trying to mess with SMB/NTLM/Whatever Windows security settings.

[richmods]

It's not quite as fancy, but FTP is a quick and easy alternative. You can still get the old-school FTP utility from the KM One-Stop site, or use a free program like FileZilla. In the last few weeks, I've stopped even trying to mess with SMB/NTLM/Whatever Windows security settings.

it may come to that...thanks for the response.

[Synthohol]

Enable scan to flash drive so it won't matter. When the users get tired of jockeying the usb drive back and forth maybe they will change their minds.
I hate network nazis

[mincopier]

Upgrade the firmware on the copier.

Try enabling NTLMV1/NTLMV2 under Administrator settings, Network Settings, SMB Client settings, NTLMV1/NTLM2

[mo0651]

I agree with Synthohol. Enable the thumb drive scanning. I don't think KonicaMinolta wrote a firmware fix for this SMB2.0 anyway. When they get tired of using the USB. Then the IT staff will have to set up something else. Blame the IT dept. and walk away.

[richmods]

Upgrade the firmware on the copier.

Try enabling NTLMV1/NTLMV2 under Administrator settings, Network Settings, SMB Client settings, NTLMV1/NTLM2

I have NTLMv1 and v2 enabled on the copier....the IT people have disabled it on the user end.

Upgrading FW on Monday..I'll update you all after I do that.

[richmods]

Enable scan to flash drive so it won't matter. When the users get tired of jockeying the usb drive back and forth maybe they will change their minds.
I hate network nazis

Good idea...I actually do have that enabled.

[rrrohan]

Well ransom virus is definitely something to avoid. What's more annoying not being able to scan or having entire company crippled by virus.

Just do FTP or email

[B0265]

I havn't worked on the 363 so I don't know if will support SMB v2/v3 or not but just to avoid confusion:
NTLM is a protocol for network authentication while SMB is a communication protocol for sharing resources like files and printers.