Whats up guys? Working on a Bizhub 454e that randomly misses a 1" section of print at times. This has been an ongoing issue and the customer is a tax office so automatically equals good times especially this time of year. Goes from front to rear and on different types of documents. Emails, Web pages etc. I changed all the drivers from PCL to PS and no change. Ive replaced both the MFP and Main control board and this has been over a month and shes called back again for same issue. I did call KMBS and his answer to get with the service manager and start replacing parts because it could be many different things. Firmware is good, drum and dv unit is good. No codes. Machine is less than a year old and this may show up a day later or a month later. Any idea what may be going on with this thing? Oh, the area that is blank is a perfect edge digitally smooth and does move.
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