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  1. #1
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    Konica C452 scan/fax not showing up

    This occurred after doing an all clear .

    Not sure what got disabled . The button just beeps . The fax board is "set" .

    Greatly appreciate the assistance


  2. #2
    Senior Tech 100+ Posts
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    Re: Konica C452 scan/fax not showing up

    System setting forward to page 2 register key setting hard key Key 1= Fax_Scan.......check these settings ok

    Sent from my SM-N950U using Tapatalk


  3. #3
    Senior Tech 100+ Posts
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    Re: Konica C452 scan/fax not showing up

    Power down for 15 seconds...ok

    Sent from my SM-N950U using Tapatalk


  4. #4
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    Re: Konica C452 scan/fax not showing up

    Quote Originally Posted by antone View Post
    System setting forward to page 2 register key setting hard key Key 1= Fax_Scan.......check these settings ok

    Sent from my SM-N950U using Tapatalk
    System setting under Administration page 2 I do not see Register Key .
    System setting (1) in service mode I do not see page 2
    System setting (2 ) page 2 , I do not see Register


  5. #5
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Konica C452 scan/fax not showing up

    Chech to see if hhd is set


  6. #6
    Senior Tech 100+ Posts Dickie's Avatar
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    Re: Konica C452 scan/fax not showing up

    I'm with the above. It needs to know that it has a Hard Drive to allow these functions and full reset usually sets this to off


  7. #7
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    Re: Konica C452 scan/fax not showing up

    Quote Originally Posted by bsm2 View Post
    Chech to see if hhd is set
    Thank You very much that was it.
    One other question . The unit had the old vendors logo pop up . I deleted that info but now I am getting a message on the unit that says " no animation guide available. Thankfully It does not effect any functionality. How do I get rid of that message ? I can not find where in the unit I deleted the panel file


  8. #8
    Senior Tech 250+ Posts guitar9199's Avatar
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    Re: Konica C452 scan/fax not showing up

    Quote Originally Posted by wild140 View Post
    Thank You very much that was it.
    One other question . The unit had the old vendors logo pop up . I deleted that info but now I am getting a message on the unit that says " no animation guide available. Thankfully It does not effect any functionality. How do I get rid of that message ? I can not find where in the unit I deleted the panel file

    "No Animation Guide" means the Movie Data file is missing. It needs to be re-flashed.


  9. #9
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    Re: Konica C452 scan/fax not showing up

    Quote Originally Posted by guitar9199 View Post
    "No Animation Guide" means the Movie Data file is missing. It needs to be re-flashed.
    Just to be clear , Update Firmware ?


  10. #10
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Konica C452 scan/fax not showing up

    I believe you can just get the missing firmware. Don't have to install it all. Usually you can only get it from a dealer.


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