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Thread: service SMTP

  1. #1
    Field Supervisor 500+ Posts Max's Avatar
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    service SMTP

    Hi. Is there an additional service smtp that can be set up for meter reading/reports on Konika devices as on Kyocera? Perhaps a hidden page or option in maintenance menu/administrator section ?
    Thank you

  2. #2
    Certified Konica Expert 2,500+ Posts
    service SMTP

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    Re: service SMTP

    yes there is.
    open pagescope and log in as admin and on the left is maintenance.
    start there.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #3
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: service SMTP

    You may want to think about getting a service called printtracker
    runs a small program in background on one pc sends all data to there secure server no email required
    works fantastic
    every machine data in one place

  4. #4
    Field Supervisor 500+ Posts Max's Avatar
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    Re: service SMTP

    Quote Originally Posted by Synthohol View Post
    yes there is.
    open pagescope and log in as admin and on the left is maintenance.
    start there.
    Dont see any aditional fields where I can set up a second SMTP address for meter reading purposes. The reason I ask is because customer smtp is internal scanning only.

  5. #5
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: service SMTP

    You could try the CSRC (http1 or email communication)

  6. #6
    Service Manager 10,000+ Posts
    service SMTP

    Phil B.'s Avatar
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    Re: service SMTP

    Quote Originally Posted by Max View Post
    Dont see any aditional fields where I can set up a second SMTP address for meter reading purposes. The reason I ask is because customer smtp is internal scanning only.
    Are you logged in as ADMIN? if not that could be why you don't see the other pages.

  7. #7
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    Re: service SMTP

    To specify the total counter report settings
    1 In the Administrator Setting screen, touch “ Network Setting”.
    2 In the Network Setting screen, touch “Detail Setting”.
    3 In the Detail Setting screen, touch “Total Counter Report Setting”.
    The Total Counter Report Setting screen appears.
    4 Specify the desired settings.
    5 Touch [Close].

  8. #8
    Field Supervisor 500+ Posts
    service SMTP


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    Re: service SMTP

    Read carefully guys. OP has a machine that can only scan to internal email. What OP is looking for is a way to add a second smtp server that can send to external domains. Kyocera has a special page, https:\\ipaddress.of.the.copier\svcmntrpt , where the servicing company can input the info for their own smtp server that the machine uses to send back service reports. The customer doesn't have access to send mail throug that server setting.

    As far as I know. KonicaMinoltas do not have that ability.

  9. #9
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: service SMTP

    Quote Originally Posted by darry1322 View Post
    Read carefully guys. OP has a machine that can only scan to internal email. What OP is looking for is a way to add a second smtp server that can send to external domains. Kyocera has a special page, https:\\ipaddress.of.the.copier\svcmntrpt , where the servicing company can input the info for their own smtp server that the machine uses to send back service reports. The customer doesn't have access to send mail throug that server setting.

    As far as I know. KonicaMinoltas do not have that ability.
    How is any SMTP going to leave the building if it's block at the company firewall?
    It's akin to wanting a foot bridge across the grand canyon any time you wish for one.

    You would still have to seek proper access permissions from the company IT dept for the outside connection.

    I like your initiative an enthusiasm though...
    Inauguration to the "AI cancel-culture" fraternity 1997...
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  10. #10
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: service SMTP

    i used to use scheduling. you can set it to send email. i have also use vcare to send to the company i was at.

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