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  1. #1
    Field Supervisor 500+ Posts
    bizhub c250 code c2555


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    bizhub c250 code c2555

    Can someone tell me what this code is? Don't have color models in my Intravia and can't find similar code listed under B/W models. Thanks

  2. #2
    Trusted Tech 50+ Posts
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    Abnormally low toner density detected Yellow TCR sensor. May need to replace yellow imaging unit.

  3. #3
    Trusted Tech 50+ Posts ukyo's Avatar
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    C2555: Abnormally low toner density detected Yellow TCR Sensor

    Relevant Electrical Parts:
    IU-Cyan
    IU-Magenta
    IU-Yellow
    Toner Supply Motor C/K (M6)
    Toner Supply Motor Y/M (M7)
    Mechanical Control Board (PWB-M)
    MFP Control Board (PWB-MFP)
    Solution:
    1. Peform image troubleshooting procedure if image density is low.
    2. Clean the TCR Sensor window on the underside of the IU if dirty.
    3. M6, M7 operation.
    4. Reinstall IU.
    5. Change IU.
    6. Change PWB-M.
    7. change PWB-MFP

  4. #4
    redime
    Guest
    Check the obvious... make sure your toner is getting into the IU

    Run toner auto supply a few times, print half tone patterns (122 density) in tech rep mode and see if you have a solid yellow pattern on a full 11x17 sheet, if not, replace your yellow IU

  5. #5
    Field Supervisor 500+ Posts B0265's Avatar
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    First of all, check that the shutter mechanism on the toner cartridge is working and that the film that is attached to the shutter isn't broken and blocking the entrance of the cartridge.

  6. #6
    Senior Tech 250+ Posts
    bizhub c250 code c2555

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    Quote Originally Posted by B0265 View Post
    First of all, check that the shutter mechanism on the toner cartridge is working and that the film that is attached to the shutter isn't broken and blocking the entrance of the cartridge.
    Theres a bulletin out on this and we are seeing it constantly!
    get me an email address and Ill forward it along.

  7. #7
    Field Supervisor 500+ Posts
    bizhub c250 code c2555


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    repeatcopiers@tx.rr.com Thanks so much!!

  8. #8
    Senior Tech 250+ Posts
    bizhub c250 code c2555

    mitchl's Avatar
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    Check your email my brother!

  9. #9
    Senior Tech 100+ Posts Haroldbfix's Avatar
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    Quote Originally Posted by B0265 View Post
    First of all, check that the shutter mechanism on the toner cartridge is working and that the film that is attached to the shutter isn't broken and blocking the entrance of the cartridge.
    I agree and make sure the IU drive gears are not hard to turn form the customer storing the IU in a vertical position and all the developer and toner compacts to one end of the IU

  10. #10
    Field Supervisor 500+ Posts
    bizhub c250 code c2555

    ni311's Avatar
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    Maybe you're lucky and all you have to do is change the toner bottle wit a new one. If the user is trying to get the most of the toner bottle he'll end up with this type of code, depending on the color.

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