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  1. #1
    Senior Tech 250+ Posts barber782's Avatar
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    Konica C227 grainy prints

    Hi everyone,

    Got a customer with a c227 which recently has started producing grainy prints, only noticeable with solid colours.
    So.. if i print off a green solid box you would notice patchy bits where the cyan is bleeding through.
    Happens on all colours, more so on cyan and magenta.

    So far I have updated fw, changed itb ass'y and roller, cyan drum/dev unit, HV board.
    Also increased the secondary transfer voltage for plain paper.

    Running out of ideas, so any help would be greatly appreciated.

  2. #2
    Service Manager 10,000+ Posts
    Konica C227 grainy prints

    Phil B.'s Avatar
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    Re: Konica C227 grainy prints

    Quote Originally Posted by barber782 View Post
    Hi everyone,
    Got a customer with a c227 which recently has started producing grainy prints, only noticeable with solid colours.
    So.. if i print off a green solid box you would notice patchy bits where the cyan is bleeding through.
    Happens on all colours, more so on cyan and magenta.
    So far I have updated fw, changed itb ass'y and roller, cyan drum/dev unit, HV board.
    Also increased the secondary transfer voltage for plain paper.
    Running out of ideas, so any help would be greatly appreciated.
    did you recalibrate the drum/dev unit?

    what is the life on all the consumables?
    how many pages total on the machine?

    seems like you changed out a lot of high $ items without really determining the root of the evil.

  3. #3
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: Konica C227 grainy prints

    Unfortunately, I haven't had much luck on these models when this happens. I tried following some of the suggestions in bulletin 9222 for the e series machines, but it didn't make much difference on the C227 series. I have had success getting rid of the missing spots of color by changing the secondary transfer voltage on e series machines when this happens, though.

  4. #4
    Service Manager 10,000+ Posts
    Konica C227 grainy prints

    Phil B.'s Avatar
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    Re: Konica C227 grainy prints

    Quote Originally Posted by srvctec View Post
    I have had success getting rid of the missing spots of color by changing the secondary transfer voltage on e series machines when this happens, though.
    yes that might take care of it for a while until the bias voltage changes due to overloading the item with higher than planned for voltage.

    you will run into ARCING from dev to drum or possibly even the belt

    never a good idea to leave a change like that in place. You have NOT fix the issue ... just put a bandaide over it.

  5. #5
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    Re: Konica C227 grainy prints

    Hi,

    Has anyone else seen this issue and had any joy in rectifying?

  6. #6
    Service Manager 10,000+ Posts
    Konica C227 grainy prints

    Phil B.'s Avatar
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    Re: Konica C227 grainy prints

    Quote Originally Posted by stan780953 View Post
    Hi,

    Has anyone else seen this issue and had any joy in rectifying?
    Didn't read the thread huh?

  7. #7
    Service Manager 1,000+ Posts
    Konica C227 grainy prints


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    Re: Konica C227 grainy prints

    Quote Originally Posted by Phil B. View Post
    Didn't read the thread huh?

    Got enough sauce Phil B?

  8. #8
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Konica C227 grainy prints

    It comes with crappy quality out of the box.
    Seriously limited office color printer....
    Whatever

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica C227 grainy prints

    Quote Originally Posted by allan View Post
    It comes with crappy quality out of the box.
    Seriously limited office color printer....
    Agree, these looks and feels like allan said.
    Low end A3 office machine from KM perhaps to cover that market niche.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #10
    Service Manager 10,000+ Posts
    Konica C227 grainy prints

    Phil B.'s Avatar
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    Re: Konica C227 grainy prints

    Quote Originally Posted by Synaux View Post
    Got enough sauce Phil B?
    No Sir.. I ran out of my home grown Habaneros about a month ago.. guess I grilled too many in the Fall .. Thanks for asking tho Sir. I already have more seeds started.. Sweet Red-Green-Yellow-Orange bedsides 4 different hot varieties! n other veggies n herbs.

    No If you noticed the OP hadn't replied by the time ( ever as of now?) IF any suggestions had and sort of remedy to HIS situation. The one that placed the " Any fix yet" clearly hadn't read up to that point.

    That is all .. at ease.

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