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  1. #1
    Technician GIUBOSS's Avatar
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    Bizhub c224e - doesn't enter Service Mode

    Hi, I can't enter Service Mode by using the default "9272" x 4 times. I need to reset maintenance counter.

  2. #2
    Senior Tech 250+ Posts Max's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    Try going via reset procedure. Then stop 00 stop 01. then 9272 x4 times

  3. #3
    Technician GIUBOSS's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    Quote Originally Posted by Max View Post
    Try going via reset procedure. Then stop 00 stop 01. then 9272 x4 times
    I did it... i just forgot to write it on this thread. It doesn't work and i can't enter SP mode. Maybe someone else changed "9272" password

  4. #4
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode

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    Re: Bizhub c224e - doesn't enter Service Mode

    did you try 9272 twice? someone obviously changed it.
    ill be back when they fix this website.
    too frustrating.

  5. #5
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    maybe someone set it to the older models password, try "12345678" or "00000000"

  6. #6
    Field Supervisor 500+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    Quote Originally Posted by copyman View Post
    maybe someone set it to the older models password, try "12345678" or "00000000"
    Contact KM they can provide a reset key. I have done this in the past

  7. #7
    Trusted Tech 50+ Posts Boltaction's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    I always change my machines from "9272x4" to 9272x2"

  8. #8
    Field Supervisor 500+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    Quote Originally Posted by Boltaction View Post
    I always change my machines from "9272x4" to 9272x2"
    If your not gonna change password to something other than default i'd just turn of CE authentication. A customer can find both service mode access method and the default password in a 30 sec google search

  9. #9
    Technician GIUBOSS's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    sorry but I will write in English with google transistor because I'm not with the work colleague, I hope understands me. I think from experience that by calling KM they point me to the nearest service center and usually send a technician behind payment. They don't say technical informations.

  10. #10
    Service Manager 2,500+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    Enter service mode from trouble reset mode this bypasses the password.

    (hold down reset while powering on)

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