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  1. #1
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode

    GIUBOSS's Avatar
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    Bizhub c224e - doesn't enter Service Mode

    Hi, I can't enter Service Mode by using the default "9272" x 4 times. I need to reset maintenance counter.

  2. #2
    Field Supervisor 500+ Posts Max's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    Try going via reset procedure. Then stop 00 stop 01. then 9272 x4 times

  3. #3
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode

    GIUBOSS's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    Quote Originally Posted by Max View Post
    Try going via reset procedure. Then stop 00 stop 01. then 9272 x4 times
    I did it... i just forgot to write it on this thread. It doesn't work and i can't enter SP mode. Maybe someone else changed "9272" password

  4. #4
    Certified Konica Expert 2,500+ Posts
    Bizhub c224e - doesn't enter Service Mode

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    Re: Bizhub c224e - doesn't enter Service Mode

    did you try 9272 twice? someone obviously changed it.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
    Service Manager 2,500+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    maybe someone set it to the older models password, try "12345678" or "00000000"

  6. #6
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    Quote Originally Posted by copyman View Post
    maybe someone set it to the older models password, try "12345678" or "00000000"
    Contact KM they can provide a reset key. I have done this in the past

  7. #7
    Trusted Tech 50+ Posts
    Bizhub c224e - doesn't enter Service Mode

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    Re: Bizhub c224e - doesn't enter Service Mode

    I always change my machines from "9272x4" to 9272x2"

  8. #8
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode


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    Re: Bizhub c224e - doesn't enter Service Mode

    Quote Originally Posted by Boltaction View Post
    I always change my machines from "9272x4" to 9272x2"
    If your not gonna change password to something other than default i'd just turn of CE authentication. A customer can find both service mode access method and the default password in a 30 sec google search

  9. #9
    Service Manager 1,000+ Posts
    Bizhub c224e - doesn't enter Service Mode

    GIUBOSS's Avatar
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    Re: Bizhub c224e - doesn't enter Service Mode

    sorry but I will write in English with google transistor because I'm not with the work colleague, I hope understands me. I think from experience that by calling KM they point me to the nearest service center and usually send a technician behind payment. They don't say technical informations.

  10. #10
    Service Manager 5,000+ Posts
    Bizhub c224e - doesn't enter Service Mode

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    Re: Bizhub c224e - doesn't enter Service Mode

    Enter service mode from trouble reset mode this bypasses the password.

    (hold down reset while powering on)
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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