Update: swapped registration unit with one that had cleaned & lubed bushings and also tray 1 paper drawer. Didn't help. Next I will try replacing M1 transport motor.
Update: swapped registration unit with one that had cleaned & lubed bushings and also tray 1 paper drawer. Didn't help. Next I will try replacing M1 transport motor.
Copier addict, don't feel that way. If it didn't help this time it most likely will another time. Your reply made sense because I had tried all the easy and obvious normal fixes. Plus the reg rollers were very tight so I thought that was it. What is weird after changing out the complete reg unit the machine fed 50 sheets no jams. Thought it was finally fixed until customer called later that day and said it was doing same thing again.
Like I posted was trying to avoid replacing the M1 motor because it looks like a PIA, but guess that is last thing to try beside the main board. If that don't work I'll give them an LCC and tell them to leave tray 1 empty
My issue was just with tray 1 (top drawer) and turned out to be the mylar guide was in wrong position after I reinstalled the registration unit. Very easy to miss if not aware of it.
If you are having issues with all trays I would look at tight registration rollers, sensor, transport motor, etc. The jam codes should help, especially when jamming from all trays.
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