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  1. #1
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    Kyocera Taskalfa 6550ci exit unit motor stalls

    Hello I have a Kyocera Taskalfa 6550ci jam code 4211 I found that the exit unit motor stalls I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?

    Thanks

  2. #2
    Service Manager 10,000+ Posts
    Kyocera Taskalfa 6550ci exit unit motor stalls

    Phil B.'s Avatar
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by carolscurriculum View Post
    Hello I have a Kyocera Taskalfa 6550ci jam code 4211 I found that the exit unit motor stalls I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?

    Thanks
    could be a sensor

  3. #3
    Master Of The Obvious 10,000+ Posts
    Kyocera Taskalfa 6550ci exit unit motor stalls

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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Do you see any 4911, 4912, 4913, 4914? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by Phil B. View Post
    could be a sensor
    checked the sensors and narrowed it down to the exit motor I found that the exit unit motor stop when the paper hits it EVEN STARTS AT ALL I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?

  5. #5
    Service Manager 10,000+ Posts
    Kyocera Taskalfa 6550ci exit unit motor stalls

    Phil B.'s Avatar
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by carolscurriculum View Post
    checked the sensors and narrowed it down to the exit motor I found that the exit unit motor stop when the paper hits it EVEN STARTS AT ALL I replaced the motor same problem it spins until the paper hits it then stops. could it be a wiring harness or board?
    31 years in the industry has taught me NOTHING is impossible when it comes to equipment .

    yes very possible it could be a harness or board. pinched wires can cause ALL SORTS of issues.

  6. #6
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by Phil B. View Post
    31 years in the industry has taught me NOTHING is impossible when it comes to equipment .

    yes very possible it could be a harness or board. pinched wires can cause ALL SORTS of issues.
    I just swapped the whole unit exit from another printer same issue I'm thinking its a board issue.

  7. #7
    Service Manager 10,000+ Posts
    Kyocera Taskalfa 6550ci exit unit motor stalls

    Phil B.'s Avatar
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by carolscurriculum View Post
    I just swapped the whole unit exit from another printer same issue I'm thinking its a board issue.
    well now by process of elimination I do believe you are correct.

  8. #8
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by Phil B. View Post
    well now by process of elimination I do believe you are correct.
    Now which board engine pwb or front pwb

  9. #9
    Service Manager 10,000+ Posts
    Kyocera Taskalfa 6550ci exit unit motor stalls

    Phil B.'s Avatar
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    Re: Kyocera Taskalfa 6550ci exit unit motor stalls

    Quote Originally Posted by carolscurriculum View Post
    Now which board engine pwb or front pwb
    not knowing that unit.. i would say which ever board that assm plugs into...check your PtP in service manual

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