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Thread: DI5510 question

  1. #1
    Senior Tech 100+ Posts exCSER's Avatar
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    DI5510 question

    Hello,

    I got a message from an old client with a service code on their DI5510: SC46-01. I'm away from my shop and my manual is in the shop. Could someone tell me what this code means? Thanks in advance!

  2. #2
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: DI5510 question

    I thought that was the code one got for when incorrectly powering down the machine with a print controller installed. If you shut off the main switch before the sub power, that would happen, if I remember correctly. Also, if there was a power outage, same thing would happen.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  3. #3
    Certified Konica Expert 2,500+ Posts
    DI5510 question

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    Re: DI5510 question

    it means burn that piece of shit to the ground.
    Image control
    abnormality
    E46-01 During image write, APC cannot be
    performed for sub-scanning beam cor
    rection.
    The 12 VDC power for driving the laser
    is not supplied.
    The laser does not turn ON due to
    defective laser, or MPC value is differ
    ent.
    The index sensor cannot detect the
    laser because the polygon mirror does
    not rotate, the index sensor is dis
    placed, or the index sensor is defec
    tive
    If copy operation is
    being performed, the
    machine stops after
    paper ejection.
    RL1 (main) is turned
    OFF.
    Write section
    ICB (image control
    board) power connector
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  4. #4
    Senior Tech 100+ Posts exCSER's Avatar
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    Re: DI5510 question

    Quote Originally Posted by Synthohol View Post
    it means burn that piece of shit to the ground.
    Image control
    abnormality
    E46-01 During image write, APC cannot be
    performed for sub-scanning beam cor
    rection.
    The 12 VDC power for driving the laser
    is not supplied.
    The laser does not turn ON due to
    defective laser, or MPC value is differ
    ent.
    The index sensor cannot detect the
    laser because the polygon mirror does
    not rotate, the index sensor is dis
    placed, or the index sensor is defec
    tive
    If copy operation is
    being performed, the
    machine stops after
    paper ejection.
    RL1 (main) is turned
    OFF.
    Write section
    ICB (image control
    board) power connector
    LOL That's what I thought! I've been trying to get rid of this thing for a while!!

  5. #5
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    Re: DI5510 question

    Now they called and said its working!?!? Time for a new machine!!

  6. #6
    Service Manager 2,500+ Posts
    DI5510 question


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    Re: DI5510 question

    If the customer insists on keeping machine I have any part you need for it including the PI-7200E controller with system software already installed on good HDD. I have a 5510 & 7210 I upgraded earlier this this. Going to strip parts off them.

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    Re: DI5510 question

    Quote Originally Posted by copyman View Post
    If the customer insists on keeping machine I have any part you need for it including the PI-7200E controller with system software already installed on good HDD. I have a 5510 & 7210 I upgraded earlier this this. Going to strip parts off them.
    Thanks copyman!! They called back and said it's not working again. I'll be going out there Tuesday.

  8. #8
    Service Manager 2,500+ Posts
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    Re: DI5510 question

    OK. Let me know if you need anything.

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    Service Manager 2,500+ Posts
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    Re: DI5510 question

    First the SC46-01 code is a print controller code. The "E" codes are for the main body, so E46-01 is different. I would start by replacing the hdd in the controller but beware you will need to load the system software. My IT guy has always done it for me but last time he said he didn't have old laptop to do it. I have the whole print controller for sale on ebay. You can simply remove old controller and put that one on not worrying about the hdd or system software.

  10. #10
    Certified Konica Expert 2,500+ Posts
    DI5510 question

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    Re: DI5510 question

    sorry copyman, the SC code has nothing to do with a print controller.
    simple search on SSD has this...


    Error

    SC46-01,SC46-08

    Root Cause
    SC46-01 and/or SC46-08 at power up.

    Workaround/Fix
    PROBABLE CAUSES:
    1. A poor connection exists on the image CB and/or the main CB, or the write unit has failed.
    Reseat all connectors on the image CB and main CB. Replace the write unit (p/n 4396-1239-01 for Di5510/Di7210/7255/7272, p/n 4024-2052-01 for Di650/7165 and p/n 4024-2050-01 for Di551/7155) if necessary.

    2. LD1 or LD2 has failed and the image generated by the laser is not being output on the test pages. This results in only half of the test pattern being printed in test mode. Generate a test page in the 36 mode, Test Pattern Output mode. Enter a data of 5 which will print out a pattern for LD1 and LD2. The write unit may have failed.
    Replace the write unit (p/n 4396-1239-01 for Di5510/Di7210/7255/7272, p/n 4024-2052-01 for Di650/7165 and p/n 4024-2050-01 for Di551/7155) if necessary.

    3. DF/E-RDH memory has failed.
    Confirm by removing and/or replacing the defective memory.
    Note: The standard memory of the main body E-RDH is 64MB. There is one additional slot for memory which can be expanded to a maximum of 576MB. Additional memory is installed on the image CB located at the rear of the unit.
    Available Konica memory:
    ITEM # ITEM DIMM
    950631 MU-401 64MB
    950632 MU-402 128MB
    950588 MU-303 256MB
    960334 MU-304 512MB
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

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