Konica C364e lines through ADF (trailing edge of original)

[jonbonse]

Hi All

I have Konica C364e that when copying through the ADF produces a line which turns out to be the trailing edge of the original showing up on the copy....Please see the pics...

Is there anything I can do to blank this?

On the Ricoh's, there used to be a user setting letting you erase by the mm....

[copier tech]

Set up the DF correctly in CE mode & you wont get a line.
If in doubt consult the service manual.

[jonbonse]

Set up the DF correctly in CE mode & you wont get a line.
If in doubt consult the service manual.

Is CE mode Konicas name for Service Mode?

[copier tech]

Is CE mode Konicas name for Service Mode?

Yes, so you clearly are not one!

[jonbonse]

Yes, so you clearly are not one!

Not one what??? A service mode? 😏

[Phil B.]

Is CE mode Konicas name for Service Mode?

(C)ustomer (E)ngineer Mode

[Phil B.]

Not one what??? A service mode? 😏

NO clearly not a CE.

[copier addict]

Not one what??? A service mode? 😏

As soon as you become a service mode let us know. Lol

[jonbonse]

As soon as you become a service mode let us know. Lol

Hehe 😂

[jonbonse]

Hehe 😂

anyways, I have found the info in the (S)ervice (M)anual so will see how I get on..😉