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  1. #1
    Service Manager 1,000+ Posts
    C552 turn of imaging unit warning?

    mrfuser's Avatar
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    C552 turn of imaging unit warning?

    Ok we went into service mode and extra stop 0 c and told it no stop and told it not to remind consumables and yet it still pops up and fills entire user screen when idle. Any idea why?


  2. #2
    Service Manager 1,000+ Posts
    C552 turn of imaging unit warning?

    Synthohol's Avatar
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    Re: C552 turn of imaging unit warning?

    firmware up to date?
    did you try to disable the warning AFTER it was already triggered?
    i never had luck shutting down warnings after they were already on screen. only before.

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  3. #3
    Service Manager 1,000+ Posts
    C552 turn of imaging unit warning?


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    Re: C552 turn of imaging unit warning?

    Agree with syn, if message was already on you cant turn it off unless you replace the unit


  4. #4
    KonicaMinolta Senior Tech 100+ Posts srvctec's Avatar
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    Re: C552 turn of imaging unit warning?

    I also agree that if it's already tripped no way to make it go away. Also, make sure in service mode>System 2>Consumable Life Reminder is turned off. This is the one that makes the entire screen display the message vs. just a text above to the "Ready to copy." message, unless that's what you are referring to. If that's the case, I have turned this setting off after the counter was tripped and prevented the entire screen being blocked by the message by turning off the above setting.


  5. #5
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    Re: C552 turn of imaging unit warning?

    see if this helps at all

    Attached Files Attached Files

  6. #6
    Technician
    C552 turn of imaging unit warning?


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    Re: C552 turn of imaging unit warning?

    This doc from KonMin should help... for many older models...

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  7. #7
    Field Service Engineer 2,500+ Posts
    C552 turn of imaging unit warning?

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    Re: C552 turn of imaging unit warning?

    Quote Originally Posted by mrfuser View Post
    Ok we went into service mode and extra stop 0 c and told it no stop and told it not to remind consumables and yet it still pops up and fills entire user screen when idle. Any idea why?

    Update the firmware, change DIP switches 50 & 51 as per bulletin reboot & the "replace IU" message will be gone it will be replaced the the L1/2/3/4 warnings but only from the "oil can" screen.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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