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Senior Tech
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Re: bizhub 808 with scanning issue
I posted this in the other thread related to this on my 2 808s... make sure you check the screw on the scanner drive gear on the back right of the machine accessible by removing the top right cover. there is a screw that secures the gear to the metal drive shaft. This screw comes loose and is too short from factory. Replace this screw with a longer and it resolved our scanning issues with identical symptoms.
KM will be releasing a bulletin on this directly.
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