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  1. #1
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    Biz hub c 220 Copy issue


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    Biz hub c 220 Copy issue

    Hello

    I got couple of Biz hub c 220 machines with Copy issue (Printouts OK) .Please check attachment.



    Any help would be great.
    Thank you​
    Attached Images Attached Images

  2. #2
    Master Of The Obvious 10,000+ Posts
    Biz hub c 220 Copy issue

    blackcat4866's Avatar
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    Re: Biz hub c 220 Copy issue

    What have you done so far? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Biz hub c 220 Copy issue


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    Re: Biz hub c 220 Copy issue

    Quote Originally Posted by blackcat4866 View Post
    What have you done so far? =^..^=
    Print out alignment OK copy had issue both ARDF and Flatbed , I didn't try anything .
    thank you for your reply

  4. #4
    Service Manager 1,000+ Posts
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    Re: Biz hub c 220 Copy issue

    When was the last time optics were cleaned and stabilization and calibration ran??

  5. #5
    Master Of The Obvious 10,000+ Posts
    Biz hub c 220 Copy issue

    blackcat4866's Avatar
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    Re: Biz hub c 220 Copy issue

    Quote Originally Posted by raveendrala View Post
    Print out alignment OK copy had issue both ARDF and Flatbed , I didn't try anything .
    thank you for your reply
    #2) demonstrate that you have made some attempt to fix it. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: Biz hub c 220 Copy issue

    Your issue is more than likely the scanner bed has dropped because there is no support at the front left corner. Get your hands underneath the scanner bed and lift it up. It might take a few attempts. I carefully use a car jack in the workshop to resolve this. Hope this helps

  7. #7
    Trusted Tech 50+ Posts
    Biz hub c 220 Copy issue


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    Re: Biz hub c 220 Copy issue

    Quote Originally Posted by doinbox View Post
    Your issue is more than likely the scanner bed has dropped because there is no support at the front left corner. Get your hands underneath the scanner bed and lift it up. It might take a few attempts. I carefully use a car jack in the workshop to resolve this. Hope this helps
    Thank you very much for your advice , Scanner bed lift up and problem solved.

  8. #8
    Service Manager 1,000+ Posts
    Biz hub c 220 Copy issue


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    Cool Re: Biz hub c 220 Copy issue

    Quote Originally Posted by doinbox View Post
    Your issue is more than likely the scanner bed has dropped because there is no support at the front left corner. Get your hands underneath the scanner bed and lift it up. It might take a few attempts. I carefully use a car jack in the workshop to resolve this. Hope this helps
    yeah i think using a jack onsite at customer's might get you some funny looks

  9. #9
    Service Manager 2,500+ Posts
    Biz hub c 220 Copy issue


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    Re: Biz hub c 220 Copy issue

    Yeah I hear you about the jack. If I showed up with a jack some of my customers would ask if I could rotate their tires while there

  10. #10
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    Re: Biz hub c 220 Copy issue

    Quote Originally Posted by rrrohan View Post
    yeah i think using a jack onsite at customer's might get you some funny looks
    That’s why I said in the workshop. But seriously this is a massive design flaw since C253 range that has never changed. Kyocera’s are nice and sturdy in that area.

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