Kmbs 552 pagescope ssl error!

[qbert69]

Drop the function version down by one level, restart, bring function version to current level (matched to installed f/w version), restart. This should allow you to access via PSWC. Emujo

In the administrative system settings under the enhanced security setting, I get a blank screen, which is where I believe SSL setting resides... but it is blank!!!...and yes, I did try rolling the firmware back to the very first, but it didn't work.

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[emujo2]

It's not firmware that's causing the issue, there is something corrupt or mismatched in your function version. This symptom happens frequently, usually changing the version and going back takes care of it...If you can print out a config page, does the page show Bizhub 552 or some other generic printer? E And BTW, you don't have a PSWC SSL error, this is the normal PSWC message for a machine without SSL enabled. It's just a warning message. Don't focus on this message. Emujo

[qbert69]

It's not firmware that's causing the issue, there is something corrupt or mismatched in your function version. This symptom happens frequently, usually changing the version and going back takes care of it...If you can print out a config page, does the page show Bizhub 552 or some other generic printer? E And BTW, you don't have a PSWC SSL error, this is the normal PSWC message for a machine without SSL enabled. It's just a warning message. Don't focus on this message. Emujo

I looked at the firmware notes and didn't see the usual list/table of what the bit switch should be in relation to the function & firmware versions.

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[emujo2]

Service manual is lacking as to what specifically soft switch 25 should be set at, but there was only function versions 2 and 3. On the MFP panel, go into menu/device information. The function version should be listed here. There was no requirement to move to function version 3 with the latest firmware, so function version 2 should work either way.. If the device information field is blank or anything but version 2 or 3, you will have to try a few changes to soft switch 25 to get it correct. I would try HEX 10 or 20. Emujo

[qbert69]

Service manual is lacking as to what specifically soft switch 25 should be set at, but there was only function versions 2 and 3. On the MFP panel, go into menu/device information. The function version should be listed here. There was no requirement to move to function version 3 with the latest firmware, so function version 2 should work either way.. If the device information field is blank or anything but version 2 or 3, you will have to try a few changes to soft switch 25 to get it correct. I would try HEX 10 or 20. Emujo

HOLY CRAP!!! FIXED!!!
Bitswitch 25 = 10 !!!....it was originally set a 20 & showing v.3...now it's at 10 showing v.2!

Thanks emujo2!!!

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[emujo2]

glad to hear it...Now sell them a new MFP..lol

[tsbservice]

Excellentt techs we have here. Credits to all, especially emujo2 and B0265.

[qbert69]

glad to hear it...Now sell them a new MFP..lol

I know it's old but we got these from an ended lease within our company, basically they'll be put out in the field as service exchange for some old ricoh/savin crap or sold low just to get the service clicks off of them!!! I came from the ricoh-savin darkside and am pretty satisfied with the KMBS stuff! Thanks Again for Your Help, emujo2!!!

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