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  1. #1
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    Bizhub C754e thinks it's a Generic 60C-6E

    I have a Bizhub C754e that thinks it's a Generic 60C-6E. I tried other posts about the 3 series and the SW switch 10 being set to 02 but there is not 02 on this machine as it reverts to 20 and tht was no help. I have tried a data clear, FW upgrade, and a Logical Format. Does anyone know how to fix this? The function version was set to 1 so I set it to 7 as well.


  2. #2
    Master Of The Obvious 10,000+ Posts
    Bizhub C754e thinks it's a Generic 60C-6E

    blackcat4866's Avatar
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    Re: Bizhub C754e thinks it's a Generic 60C-6E

    In the firmware screen does it show the correct machine /type? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: Bizhub C754e thinks it's a Generic 60C-6E

    Quote Originally Posted by blackcat4866 View Post
    In the firmware screen does it show the correct machine /type? =^..^=

    The FW screen doesn't show any kind of detail about the name of the machine, but both the Config page and the Pagescope web page show the machine as Generic.

    Last edited by captainrva; 1 Week Ago at 05:54 PM.

  4. #4
    Service Manager 1,000+ Posts
    Bizhub C754e thinks it's a Generic 60C-6E

    Synthohol's Avatar
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    Re: Bizhub C754e thinks it's a Generic 60C-6E

    What do you mean it reverts back to 20?

    Use the arrow key to make it 02 and hit fix.

    Solution

    CAUSE: Incorrect settings.



    SOLUTION: To change the Configuration Page header to Konica Minolta bizhub, please perform the following:

    1. Access the Service Mode.

    2. Select System 2.

    3. Select Software Switch Setting.

    4. Enter Switch No. "10".

    5. Bin Assignment "00000000".

    6. Hex Assignment "02".

    7. Click on Fix.

    8. Click on End.

    9. Power the MFP OFF/ON.

    10. Print another Configuration Page. Page Header should now be changed to Konica Minolta.

    Note: Header Information:

    Generic 20C-4 = C203

    Generic 22C-1 = C220

    Generic 25C-1 = C250

    Generic 25C-4 = C253

    Generic 28C-1 = C280

    Generic 35C-3 = C352

    Generic 35C-4 = C353

    Generic 36C-1 = C360

    Generic 35C-1 = C450

    Generic 45C-2 = C451

    Generic 45C-1 = C550

    Generic 50C-1 = C650



    To change the Configuration Page header to Konica Minolta bizhub (for Printer-only models), perform the following:
    1. Press the Menu/Select key.
    2. Press the down arrow key 4 times to select “Tech. Rep. Mode”.
    3. Press the right arrow key. Enter the Tech. Rep. Mode password 9, 2, 7, 2, 9, 2, 7, 2.
    4. Press the Menu/Select key.
    5. Press the down arrow key 16 times. “Software SW” will appear.
    6. Press the right arrow key. “Switch No.” and “1” will appear.
    7. Press the Menu/Select key. “1” will start blinking.
    8. Press the up key and change this number to “10”. When pressing “Menu/Select” key, the above settings will be saved and the display will show “Bin Assignment” and “00000000”.
    9. Press the down arrow key and the display will change to “HEX Assignment” and “00”. Then press the down Menu/Select key. The “00” will blink.
    10. Press the right arrow key and the 1st digit will blink. Change setting to “02”.
    11. Press the Menu/Select key to fix the value. The display will change to “Software SW”.
    12. Cycle the main power switch OFF/ON.

    Notes:

    a. Header Information:

    Generic 25C-1P = C250P

    Generic 35C-1P = C450P

    Generic 35C-3P = C352P

    Generic 35C-4P = C353P

    Please consider contributing to this site if you want me to share files for free.

  5. #5
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    Re: Bizhub C754e thinks it's a Generic 60C-6E

    Quote Originally Posted by Synthohol View Post
    What do you mean it reverts back to 20?

    Use the arrow key to make it 02 and hit fix.

    Solution

    CAUSE: Incorrect settings.



    SOLUTION: To change the Configuration Page header to Konica Minolta bizhub, please perform the following:

    1. Access the Service Mode.

    2. Select System 2.

    3. Select Software Switch Setting.

    4. Enter Switch No. "10".

    5. Bin Assignment "00000000".

    6. Hex Assignment "02".

    7. Click on Fix.

    8. Click on End.

    9. Power the MFP OFF/ON.

    10. Print another Configuration Page. Page Header should now be changed to Konica Minolta.

    Note: Header Information:

    Generic 20C-4 = C203

    Generic 22C-1 = C220

    Generic 25C-1 = C250

    Generic 25C-4 = C253

    Generic 28C-1 = C280

    Generic 35C-3 = C352

    Generic 35C-4 = C353

    Generic 36C-1 = C360

    Generic 35C-1 = C450

    Generic 45C-2 = C451

    Generic 45C-1 = C550

    Generic 50C-1 = C650



    To change the Configuration Page header to Konica Minolta bizhub (for Printer-only models), perform the following:
    1. Press the Menu/Select key.
    2. Press the down arrow key 4 times to select “Tech. Rep. Mode”.
    3. Press the right arrow key. Enter the Tech. Rep. Mode password 9, 2, 7, 2, 9, 2, 7, 2.
    4. Press the Menu/Select key.
    5. Press the down arrow key 16 times. “Software SW” will appear.
    6. Press the right arrow key. “Switch No.” and “1” will appear.
    7. Press the Menu/Select key. “1” will start blinking.
    8. Press the up key and change this number to “10”. When pressing “Menu/Select” key, the above settings will be saved and the display will show “Bin Assignment” and “00000000”.
    9. Press the down arrow key and the display will change to “HEX Assignment” and “00”. Then press the down Menu/Select key. The “00” will blink.
    10. Press the right arrow key and the 1st digit will blink. Change setting to “02”.
    11. Press the Menu/Select key to fix the value. The display will change to “Software SW”.
    12. Cycle the main power switch OFF/ON.

    Notes:

    a. Header Information:

    Generic 25C-1P = C250P

    Generic 35C-1P = C450P

    Generic 35C-3P = C352P

    Generic 35C-4P = C353P
    The tech kept telling me it was reverting to 20 so I just tried it myself on another machine and yes, the arrow keys are to designate the number position. Thank you.


  6. #6
    Senior Tech 250+ Posts Woxner's Avatar
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    Re: Bizhub C754e thinks it's a Generic 60C-6E

    setting wrong machine type will do this too. i have replaced boards and it does this. never had to set sw 10 but if it works good to know


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