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  1. #1
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    Getting black lines - Konica Minolta C224e

    while printing/Copying Getting black lines in print out

    Machine: Konica Minolta C224e

    please find the attached for your reference
    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts Max's Avatar
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    Re: Getting black lines - Konica Minolta C224e

    Charge/Grid in toner

  3. #3
    Service Manager 2,500+ Posts
    Getting black lines - Konica Minolta C224e


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    Re: Getting black lines - Konica Minolta C224e

    What are the consumable life counts? Did you pull the K developer unit and see if it dumped? Lines are usually from black drum, transfer belt or fuser. In this case I would think black drum needs to be replaced

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    Re: Getting black lines - Konica Minolta C224e

    Quote Originally Posted by Max View Post
    Charge/Grid in toner
    could you please explain

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    Re: Getting black lines - Konica Minolta C224e

    Quote Originally Posted by copyman View Post
    What are the consumable life counts? Did you pull the K developer unit and see if it dumped? Lines are usually from black drum, transfer belt or fuser. In this case I would think black drum needs to be replaced

    Thank you, I will try with the new drum unit

  6. #6
    Service Manager 2,500+ Posts
    Getting black lines - Konica Minolta C224e


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    Re: Getting black lines - Konica Minolta C224e

    In the meantime you could probably change the direction of the paper to feed long ways and it will most likely miss the lines on edge.

  7. #7
    Technician techie0419's Avatar
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    Re: Getting black lines - Konica Minolta C224e

    When I looked at the image, my first thought was the black drum as well. It's hard to tell for certain whether it is a black line where the page should be white, or a blank are where there should be text...if blank/void, then the area is not charging properly. Either way, the drum would be the easiest place to start. And copyman's idea of turning the paper 90 degrees in the tray is good, particularly if you have to wait on the drum to arrive.

  8. #8
    Master Of The Obvious 10,000+ Posts
    Getting black lines - Konica Minolta C224e

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    Re: Getting black lines - Konica Minolta C224e

    I had one recently like this with an address label stuck to the transfer belt. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 10,000+ Posts
    Getting black lines - Konica Minolta C224e

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    Re: Getting black lines - Konica Minolta C224e

    Quote Originally Posted by musthafavi View Post
    could you please explain
    you are not a tech are you?

  10. #10
    Service Manager 10,000+ Posts
    Getting black lines - Konica Minolta C224e

    Phil B.'s Avatar
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    Re: Getting black lines - Konica Minolta C224e

    Quote Originally Posted by musthafavi View Post
    thank you, i will try with the new drum unit
    did you check the dev units?

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