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  1. #1
    Junior Member
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    C364e enlarges copies and prints

    Hi
    I have a C364e that enlarges both print and copies. I have tried firmware. Changed Mfp ,SSD and HDD . Initialize but the problem persist.
    Please assist.
    Jabu

  2. #2
    Senior Tech 250+ Posts Zesti's Avatar
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    Re: C364e enlarges copies and prints

    What about internal prints...does these also enlarge, and which direction? Any sample will be help full.

  3. #3
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C364e enlarges copies and prints

    Have you tried the sample print?

  4. #4
    Master Of The Obvious 10,000+ Posts
    C364e enlarges copies and prints

    blackcat4866's Avatar
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    Re: C364e enlarges copies and prints

    What about settings? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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