Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Technician
    Join Date
    Jun 2009
    Posts
    30
    Rep Power
    20

    BizHub C554 paper jam at fuser exit

    Recently replaced the fuser unit due to degraded heat roller. Dropped in new fuser and the machine ran fine for roughly 100 clicks (letter size) then jammed at the fuser exit. Several attempts using different weight and size paper have all failed. The paper seems fine within the fuser and the image is fused properly, it just wont transfer to the next section for completion. Not getting an error code either. It seems as though the transfer section isn't being actuated but I can't really be sure.

    Paul


  2. #2
    Service Manager 1,000+ Posts
    BizHub C554 paper jam at fuser exit

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    1,733
    Rep Power
    34

    Re: BizHub C554 paper jam at fuser exit

    Sorry if I missed it, what's the actual jam code?

    Please consider contributing to this site if you want me to share files for free.

  3. #3
    RTFM!! 2,500+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    2,748
    Rep Power
    56

    Re: BizHub C554 paper jam at fuser exit

    The jam code leads to a sensor that leads to clutches and motors. Will save yourself a lot of time by using the troubleshooting techniques available.

    Whatever

  4. #4
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    1,932
    Rep Power
    51

    Re: BizHub C554 paper jam at fuser exit

    Check the gray roller in the unit at the top of the side door isnt tight to turn - it destroys the clutch that drives it (inside the fusing drive unit)

    You may also notice iron oxide accumulation dropping out of this clutch, visible on the fusing drive disengagement finger at the rear side of the second transfer door.

    The bushings are a regular point of lubrication on all machines of this engine style, along with the registration bushings.

    Fortunately the clutch is easy to change in the 554 without having to remove the fusing drive unit.

    Paper will be accordion jamming at fuser exit when this is the issue.

    If at first you don't succeed, try the way I told you how to do it in the first place.

  5. #5
    Technician
    Join Date
    Jun 2009
    Posts
    30
    Rep Power
    20

    Re: BizHub C554 paper jam at fuser exit

    Hi everyone,
    Sorry it took so long to reply, it's been a busy week so far. Thank you for the input regarding my problem alas I have not found anything wrong yet. As was suggested by EarthKmTech I checked the gray roller and that whole mechanism and it all seems to turn fine nor do I see any iron oxide deposits anywhere. As mentioned before, I am NOT getting anything more than a paper jam indicator on the display (area 11)and the paper is accordion folded within the fuser exit area. The lead edge of the paper stops right at the point where the transfer section should be grabbing it and moving it thru but it is not.
    I'm going to poke around in there a bit more and see if I can find anything but another point in the right direction would be appreciated.


  6. #6
    Technician
    Join Date
    Jun 2009
    Posts
    30
    Rep Power
    20

    Re: BizHub C554 paper jam at fuser exit

    Figured I would try to attach pictures...if this helps.BizHub C554 paper jam at fuser exit

    Sent from my SM-G955U using Tapatalk


  7. #7
    Field Supervisor 500+ Posts
    Join Date
    Jan 2009
    Location
    UK
    Posts
    554
    Rep Power
    26

    Re: BizHub C554 paper jam at fuser exit

    Itís either clutch8 or the print control board. Had both these parts cause this issue at various times.


  8. #8
    Service Manager 1,000+ Posts
    BizHub C554 paper jam at fuser exit

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    1,733
    Rep Power
    34

    Re: BizHub C554 paper jam at fuser exit

    Since nobody turned jam codes on to display the code, please go into service mode, counter and look at the jam history.
    This is key to properly helping you.

    Please consider contributing to this site if you want me to share files for free.

  9. #9
    Technician
    Join Date
    Jun 2009
    Posts
    30
    Rep Power
    20

    Re: BizHub C554 paper jam at fuser exit

    Quote Originally Posted by Synthohol View Post
    Since nobody turned jam codes on to display the code, please go into service mode, counter and look at the jam history.
    This is key to properly helping you.
    Thx for the input! Attached is a list of the jam codes found right around the start of my problem.
    32-05 exit section
    75-42 fs535
    30-03
    9/17 is when the issue started

    Sent from my SM-G955U using Tapatalk


  10. #10
    Trusted Tech 50+ Posts
    Join Date
    Feb 2018
    Location
    Kankakee, Il
    Posts
    67
    Rep Power
    2

    Re: BizHub C554 paper jam at fuser exit

    Check the registration rollers and bushings. Had a couple jamming in the fuser. Turned out to be the bushings.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •