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  1. #1
    Service Manager 1,000+ Posts
    B554e no toner on page


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    B554e no toner on page

    B554e prints nothing, copies nothing.

    Drum and Dev changed as were due. no change.

    Drum confirmed to rotate.
    Stop mid print and no image on Drum

    Load checked Laser (Print Head) and it spins up, so think thats fine.

    Get no C codes just P codes due to failed stabilisation.

    Im thinking either Print head or HV Board

    Under time pressure to solve this, im thinking the HV Board, do you concur

    thanks?

  2. #2
    Aging Tech 10,000+ Posts
    B554e no toner on page

    copier addict's Avatar
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    Re: B554e no toner on page

    Quote Originally Posted by rrrohan View Post
    B554e prints nothing, copies nothing.

    Drum and Dev changed as were due. no change.

    Drum confirmed to rotate.
    Stop mid print and no image on Drum

    Load checked Laser (Print Head) and it spins up, so think thats fine.

    Get no C codes just P codes due to failed stabilisation.

    Im thinking either Print head or HV Board

    Under time pressure to solve this, im thinking the HV Board, do you concur

    thanks?
    If you had the transfer belt out I would make sure it is installed correctly.
    Also check that there isn't something physically blocking the printhead.
    HV board, as you stated, could also be the culprit.

  3. #3
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: B554e no toner on page

    no data to the print head does this on some KM machines
    Whatever

  4. #4
    Senior Tech 250+ Posts Zesti's Avatar
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    Re: B554e no toner on page

    I hope you have re-seated HV and PH connectors already. If no result, try changing 1 by 1.
    No data to PH is Worst case.

  5. #5
    Senior Tech 250+ Posts Zesti's Avatar
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    Re: B554e no toner on page

    I hope you have re-seated HV and PH connectors already. If no result, try changing 1 by 1.
    No data to PH is Worst case.

  6. #6
    Service Manager 1,000+ Posts
    B554e no toner on page


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    Re: B554e no toner on page

    Ended up being the high voltage board

  7. #7
    Senior Tech 250+ Posts
    B554e no toner on page

    CraigW's Avatar
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    Re: B554e no toner on page

    Thanks for update....

  8. #8
    Service Manager 1,000+ Posts
    B554e no toner on page


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    Re: B554e no toner on page

    In my experience a bad HV board causes washed out prints not completely blank. So good to know, thanks.

  9. #9
    Service Manager 1,000+ Posts
    B554e no toner on page


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    Re: B554e no toner on page

    sometimes they just epicly fail and dont function at all i guess *shrugs*

    hopefully it helps the next guy

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