Working on Bizhub C360 with "document size cannot be detected message" Cleaned optical unit and checked warning symbol
screen which shows L1 L2 L3
Does the ccd unit need to be changed and id so is there a calibration procedure? Frank
Working on Bizhub C360 with "document size cannot be detected message" Cleaned optical unit and checked warning symbol
screen which shows L1 L2 L3
Does the ccd unit need to be changed and id so is there a calibration procedure? Frank
Size can't be detected in ADF? On Platen? Both? I've never had a CCD cause this before.
It is not detecting on platen. When adf is lifted
there is a message “ component is open” .
Thank you for your input guys. It is definitely referring to the adf when it says coponent is open. When i close the adf it goes away and the other message about
document size cannot be detected is there. There was on time when i opened and closed adf for a split second it showed the ready screen then went back to message of not detecting document size.
So what yo are saying Darry makes sense that it may be related to adf positioning. The original document cover looked alright as i remember reading Blackcat saying if the the original document cover wasn't right you could have a non detect issue.
I guess I will go back and more carefully check adf and sensors etc and take Al's advice and go thru service manual to check on related info.
You guys are great. Don't know what i would have done in many cases without your help over the last several years. Frank
ADF height may be off
I am a bit embarrassed as I discovered that the PS14 actuator flag was partiallly broken off. Have ordered and expect that this will solve problem Will
post result to confirm and thank you for your help + info. Frank
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