Konica Minolta bizhub 558 firmware

[CopierNerd]

I work for a dealer, not even KM-Direct, but all of my techs have access to MyKM. If you are truly an authorized technician, all you have to do is have your Service Manager add you as a user. It takes less than a minute.

You are being evasive about being a "Certified tech". If you really are "certified", you should have no trouble getting a MyKM account.

I work for dealer, not KM-Direct. Not all of my fellow techs have access to MyKM. We have around 8 techs. Only our service manager is authorized. I am feeling ashamed that i discussed this with you guys. I should not express this.

You all are right at your side but i know the whole story because i am facing it.

Thanks anyway......

[CopierNerd]

Coming from a KM direct tech - you are not a "certified" KM tech. You may be certified on a series of models or whatnot, but that doesn't mean squat. Any tech who works directly for KM (in the U.S. at least) has access to SSD, GCS, Knowledgebase, firmware, bulletins, service communication bulletins, etc etc. You can even call our direct tech support with your unique tech # for help.

I do not work directly for KM. I work for a KM authorized dealer.

[darry1322]

I do not work directly for KM. I work for a KM authorized dealer.

Same here but everyone in our shop gets full access to mykonicaminolta.com as soon as they start work.

[CopierNerd]

That's nice man rather very good! Enjoy the access and freedom.