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I have a bizhub 754e giving me a jam code in cassette 4. There was paper behind the 4th paper cassette, but it was removed and all the paper was retrieved. The machine is still saying there is a jam but gives no error code and it was trouble reset multiple times but the message still appears.
print out the error code sheet.... it might be logged there... sounds like you might have a sensor out of place or defective.Originally Posted by Gina82
have you run sensor test in SM?
Page counts on replaceable parts?
Have you cleaned out the sensors?
Which sensor would you think it might be. I have examined the paper feed unit, but I don't see anything out of place. How would I print the error code sheet on this machine?
RTFM
Can you clarify on the abbreviation RTFM
READ THE FRIGGING MANUAL
Very helpful.
Did you mention a jam code? I don't think so. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
might have blown paper feed board. this happened on earlier series
Try checking the connector on the back of the tray, sometimes paper will get stuffed inside the connector and cause this.
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