Konica Minolta C224e Paper size detecting as 11x17

[Phil B.]

Still not sure how a feed roller fixes a tray size detection problem??

doesn't fit logic for me...

unless moving trays got a sensor working...

[musthafavi]

doesn't fit logic for me...

unless moving trays got a sensor working...

Yes you are right, again its revert back to 11X7 size,

after restarting the printer its detect as A3, after a while or while loading new paper it's detecting as 11x7

Please need your suggestions and support to short out this issue, what I will do next

[allan]

Eish... Its the Width detection sensor on the sensor holder its broken or the wire is broken use a screwdriver to remove the sensor holder to inspect the holder and the sensors the connector and the cable.

[musthafavi]

Eish... Its the Width detection sensor on the sensor holder its broken or the wire is broken use a screwdriver to remove the sensor holder to inspect the holder and the sensors the connector and the cable.

could you please explain, where it is located in Tray2

[allan]

If you remove the tray at the back inside the machine.
Could even find a piece of paper in there.

[Phil B.]

could you please explain, where it is located in Tray2

DONE WITH THIS CRAP.