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  1. #1
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    Konica Minolta C224e Paper size detecting as 11x17

    Konica Minolta C224e from Tray2 Paper size detecting as 11x17

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    [QUOTE=musthafavi;715208]Konica Minolta C224e from Tray2 Paper size detecting
    Change parts below

    image.jpg

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    Konica Minolta C224e Paper size detecting as 11x17


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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by musthafavi View Post
    Konica Minolta C224e from Tray2 Paper size detecting as 11x17
    What size paper is in the tray? What have you done to troubleshoot problem?

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Usually a broken wire on the connector as it plugs into the size block. Easily repairable if you know how to use a soldering iron.

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by copier addict View Post
    What size paper is in the tray? What have you done to troubleshoot problem?
    Paper size in the tray : A3

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    Konica Minolta C224e Paper size detecting as 11x17

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by musthafavi View Post
    Paper size in the tray : A3
    what have you done to correct the issue?

    you need to provide more info if you want a resolve

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by Phil B. View Post
    what have you done to correct the issue?

    you need to provide more info if you want a resolve
    Thanks for your replay, the issue has been solved,

    Feed roller has been changed and its working fine now

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    Konica Minolta C224e Paper size detecting as 11x17

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by musthafavi View Post
    Thanks for your replay, the issue has been solved,

    Feed roller has been changed and its working fine now
    ok a *TIP* anytime you have 'size mismatch' 'false/ghost jams'

    AT LEAST CLEAN THE ROLLERS.. basics.. EVEN in the USERS manual!

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    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by tech51 View Post
    Usually a broken wire on the connector as it plugs into the size block. Easily repairable if you know how to use a soldering iron.
    Not that common but had that before where the wire breaks of right next to the connector.
    Still not sure how a feed roller fixes a tray size detection problem??
    Hate those timing jams J-99XX but it point you in the right direction if the machine tells
    you to check paper size in the tray.
    Whatever

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    Re: Konica Minolta C224e Paper size detecting as 11x17

    Quote Originally Posted by allan View Post
    Not that common but had that before where the wire breaks of right next to the connector.
    Still not sure how a feed roller fixes a tray size detection problem??
    Hate those timing jams J-99XX but it point you in the right direction if the machine tells
    you to check the paper size in the tray.
    Before changing the feed roller, I cleaned the paper tray, feed roller and it keeps continue getting the same paper size

    and finally, changed both feed roller and its working fine

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