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  1. #1
    Trusted Tech 50+ Posts lebo's Avatar
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    Ineo+ 3110 (Bizhub C3110)

    Hello, I need your advices.
    after powering on, display freezes with message " INITIALIZING total memory 1024MB"
    Machine irresponsive to any button and to ping on LAN.
    Calibration during startup come through, fuser unit is hot and after opening and closing any cover machine rotates.

    Bad memory ??

    Thank you very much.

  2. #2
    Senior Tech 100+ Posts pajeroid's Avatar
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    Re: Ineo+ 3110 (Bizhub C3110)

    Quote Originally Posted by lebo View Post
    Hello, I need your advices.
    after powering on, display freezes with message " INITIALIZING total memory 1024MB"
    Machine irresponsive to any button and to ping on LAN.
    Calibration during startup come through, fuser unit is hot and after opening and closing any cover machine rotates.

    Bad memory ??

    Thank you very much.
    Yes, I would start with the memory. Also check the cable from the scanner.

  3. #3
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: Ineo+ 3110 (Bizhub C3110)

    I dont' know how many SSD cards I've replaced on these pieces of junk so don't rule that out.
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  4. #4
    Senior Tech 100+ Posts
    Ineo+ 3110 (Bizhub C3110)


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    Re: Ineo+ 3110 (Bizhub C3110)

    I would also start with the memory. Then the SSD card. Have had some memory issues with other KM models.

  5. #5
    Field Supervisor 500+ Posts
    Ineo+ 3110 (Bizhub C3110)


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    Re: Ineo+ 3110 (Bizhub C3110)

    Recently had this and it was the SSD board... Was able to get it under warranty from KM, luckily for me!
    OC

  6. #6
    Senior Tech 250+ Posts
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    Re: Ineo+ 3110 (Bizhub C3110)

    When replace the SSD, what procedures we should execute?
    The service manual doesn't mention the relative replacement.

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Ineo+ 3110 (Bizhub C3110)

    Replace SSDB and update FW to latest.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #8
    Senior Tech 100+ Posts
    Ineo+ 3110 (Bizhub C3110)


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    Re: Ineo+ 3110 (Bizhub C3110)

    Quote Originally Posted by lebo View Post
    Hello, I need your advices.
    after powering on, display freezes with message " INITIALIZING total memory 1024MB"
    Machine irresponsive to any button and to ping on LAN.
    Calibration during startup come through, fuser unit is hot and after opening and closing any cover machine rotates.

    Bad memory ??

    Thank you very much.

    I know this is an old post but i was wondering what fixed it? i have a c3110 with the same message now.

  9. #9
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: Ineo+ 3110 (Bizhub C3110)

    Quote Originally Posted by Cantechman View Post
    I know this is an old post but i was wondering what fixed it? i have a c3110 with the same message now.
    First of all, you need to tell us what you've tried. Did you read the entire thread and try everything suggested? As it's already been mentioned more than once in this thread, it's most likely the SSDB. We've had more than one of these junk machines (IMHO) do this exact same thing and the SSDB was the issue.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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