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  1. #1
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    Can you export user boxes on Konica Machines

    We are in the process of setting up several Konica machines all the same way. I know it's possible to export almost all settings via USB; however, I don't think this exports User Boxes. I know Kyocera machines can do it. I don't care about the content of the User Box, just the creation of the boxes. Maybe the Data Administrator can do it?

  2. #2
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    Re: Can you export user boxes on Konica Machines

    i believe you are right with data administrator

  3. #3
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    Re: Can you export user boxes on Konica Machines

    There is an enhanced export mode that,if my memories correct, will export box settings via usb.

    There’s a bulletin available for it.

  4. #4
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    Re: Can you export user boxes on Konica Machines

    Quote Originally Posted by tech51 View Post
    There is an enhanced export mode that,if my memories correct, will export box settings via usb.

    There’s a bulletin available for it.

    That would be awesome if you can find out which bulletin number references this enhanced export mode.

  5. #5
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    Re: Can you export user boxes on Konica Machines

    The following only works on "4" series machines and newer. Not sure if this will move the User boxes or not as we have very few that actually use this feature. It also will not copy the IP, Subnet, and Gateway address's.

    Service mode
    System 2
    Software Switches
    Choose switch 72
    Change to Hex 04
    Fix
    End until out of service mode

    Administrator mode
    Scroll right until external memory backup, might be External Memory

    Here is the import/export options. Use export on the old machine to load the thumb drive and import on the new machine to load the machine. Must use a password, keep it simple such as 1234.

  6. #6
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Can you export user boxes on Konica Machines

    Yes you can export and import user boxes names
    But NOT the contents of the user boxes

  7. #7
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    Re: Can you export user boxes on Konica Machines

    Quote Originally Posted by bsm2 View Post
    Yes you can export and import user boxes names
    But NOT the contents of the user boxes

    I'm familiar with the switch 72 HEX 04 setting, but how do you export User Box names? I don't think this option is available even after enabling these settings. Is there another switch setting to enable this feature?

  8. #8
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Can you export user boxes on Konica Machines

    Quote Originally Posted by progoffice View Post
    I'm familiar with the switch 72 HEX 04 setting, but how do you export User Box names? I don't think this option is available even after enabling these settings. Is there another switch setting to enable this feature?

    Never had to enable a hex switch switch , it was in the admin tool

  9. #9
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    Re: Can you export user boxes on Konica Machines

    I was forced to do this once for a customer. Had to use PSWC to download all the box files, then push them back to the new device.

  10. #10
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    Can you export user boxes on Konica Machines


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    Re: Can you export user boxes on Konica Machines

    Quote Originally Posted by bsm2 View Post
    Never had to enable a hex switch switch , it was in the admin tool
    Odd I've never had it enabled out of the box. If they are now enabling it by default that's good, why hide such a good feature

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