Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14

Thread: PC faxing issue

  1. #11
    Master Of The Obvious 10,000+ Posts
    PC faxing issue

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,468
    Rep Power
    463

    Re: PC faxing issue

    Quote Originally Posted by copier addict View Post
    If it is only this one recipient having the problem, I would suspect it is an issue with how the fax server is reproducing the cover.
    Have you had the customer send you a fax with the cover? If so, is it reproduced properly?
    Another excellent question. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #12
    Master Of The Obvious 10,000+ Posts
    PC faxing issue

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,468
    Rep Power
    463

    Re: PC faxing issue

    Alright, so here's the plan. Next time onsite I will:

    1) Print the Electronic Cover Sheet, does it look normal? If possible print-to-file, then examine the .prn file to see which font/size is selected.
    2) Send fax with ECS to the office, how does it look?
    3) Check PC fonts directory for font designated in 1)

    I like having a plan. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,138
    Rep Power
    346

    Re: PC faxing issue

    Sounds like with little help a 90% are covered Sir.
    Good luck for other tenth.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #14
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
    Join Date
    Nov 2010
    Location
    Sunshine State QLD.
    Posts
    3,514
    Rep Power
    104

    Re: PC faxing issue

    Quote Originally Posted by blackcat4866 View Post
    Alright, so here's the plan. Next time onsite I will:

    1) Print the Electronic Cover Sheet, does it look normal? If possible print-to-file, then examine the .prn file to see which font/size is selected.
    2) Send fax with ECS to the office, how does it look?
    3) Check PC fonts directory for font designated in 1)

    I like having a plan. =^..^=
    Me too. I like having a plan. My plan is to win a major draw in Gold Lotto, that way I'll never have to plan again.
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here