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  1. #11
    Service Manager 2,500+ Posts
    KM C284e SMB 2.0 Issue

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    Re: KM C284e SMB 2.0 Issue

    Quote Originally Posted by Rewind! View Post
    Confirming that we do not have access to the KMinfohub portal. The snip that I uploaded is from the mykonicaminolta site. Could you guys possibly provide a bit of insight of the requirements for obtaining access to the infohub site?

    Much thanks!

    JC
    In order to gain access to infohub you need to be an official KM dealership, however contact your rep he may gain you access 😉
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  2. #12
    Aging Tech 1,000+ Posts
    KM C284e SMB 2.0 Issue

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    Re: KM C284e SMB 2.0 Issue

    Quote Originally Posted by Rewind! View Post
    Confirming that we do not have access to the KMinfohub portal. The snip that I uploaded is from the mykonicaminolta site. Could you guys possibly provide a bit of insight of the requirements for obtaining access to the infohub site?

    Much thanks!

    JC
    Once you are logged into mykonicaminolta click on "Service" then "One stop product support" enter the model number into quick search. Select your model. Then you should see a bunch of options with firmware being one of them.
    Infohub, I believe, is only in Europe.

  3. #13
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    Re: KM C284e SMB 2.0 Issue

    Quote Originally Posted by copier addict View Post
    Once you are logged into mykonicaminolta click on "Service" then "One stop product support" enter the model number into quick search. Select your model. Then you should see a bunch of options with firmware being one of them.
    Infohub, I believe, is only in Europe.

    copier addict,

    Thank you for your response, were a small outfit and really dont think KM would let us have access too their full set up KM resources. Here is a snip of what we see under service. Still hoping to see if someone can link us the firmware with the smb 2.0 support.

    JCMKMPortal.jpg

  4. #14
    Aging Tech 1,000+ Posts
    KM C284e SMB 2.0 Issue

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    Re: KM C284e SMB 2.0 Issue

    Quote Originally Posted by Rewind! View Post
    copier addict,

    Thank you for your response, were a small outfit and really dont think KM would let us have access too their full set up KM resources. Here is a snip of what we see under service. Still hoping to see if someone can link us the firmware with the smb 2.0 support.

    JCMKMPortal.jpg
    Sorry, when you said you were on mykonicaminolta I assumed you were a dealer.

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