8031 and Fiery X3e problems

[busby42]

OK,

I have checked spoolsv is running on the user's machines, haven't been able to check one of them but it is running on the others (checked via task manager).

I have left the copier for a couple of days now and it still has not reappeared on my network. I cannot access it via the browser or webtools either, it is as if it is not connected to the network at all. It is not appearing in my router either.

Having turned the copier off and on again (but not the Fiery), the printer/Fiery status bar has disappeared, again looking like it is not on or connected.

I am using LPR port (in windows xp) for printing and setting the print queue name to "print", i.e. 192.168.16.5rint, I think another machine may be using standard TCP/IP which I will check.

My driver is version "Fiery X3e 31C-M PS v2.0" which I downloaded. Could this be a driver or postscript problem? Could it be something wrong in my setup options in the copier?

I plan to 'hard' reboot the Fiery today as I cannot do anything without being able to access it. If it turns out to be the HDD, do you know if it is possible to buy a pre-configured one which I can install? My last option is to call out Konica, but I can't help feeling this is a network/driver/setup issue unless these symptoms really do suggest a failed HDD.

Cobiray, you mention the CF3102 is the same machine, does this apply to parts (like imaging unit, toners) and also the Fiery? Is it possible to replace the Fiery with a different model or are they specific to the copier?

Phew, long post, but thank you to both again for all your help on this one! I'm surprised more people haven't been having the same problem!

Sam

[pepper38_cnd]

Busby

If you decide you need it I can privide you with a new Fujisu 40G HD with The Fiery Xe3+ V2.0 System Code preloaded.

Main Page @ myprintcontroler.bravehost.com - A Bravenet.com Hosted Site

[busby42]

I have posted my latest configuration sheet if this helps

[pepper38_cnd]

busby

Thanks for posting the config sheet. If you are printing from Windows worstation directly the port should be a Standard tc/ip port configured to print RAW port 9100 and you must Enable Port 9100 on your Fiery. Under Service Setup.

[busby42]

Pepper38,

I think you clocked it! I changed the settings as suggested and (touch wood) it has stood without crashing for nearly a week.

It has raised a couple of other issues (slow spooling when printing and failing to print some pdf documents) but I have seen posts on these elsewhere.

Thank you for your help, I will send you a private message too, it still may be worth knowing what you can offer on the pre-loaded HD.

Sam

[pepper38_cnd]

The last issues you mentioned may be driver related.

If you still think it may be a setting in your fiery let me know and I will see if I can get a config sheet from 1 of my customers that has been working without issues and you can compare it to yours. Staring at those config sheets even the most obvious things can be invisible to me if I don't have a know good one to compare it to.