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Thread: C558 noise

  1. #1
    Aging Tech 10,000+ Posts
    C558 noise

    copier addict's Avatar
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    C558 noise

    Hey all

    I have a customer with a C558 that is producing a noise. I have been there twice without hearing it, but she recorded after I left this morning and sent it to me.
    I am unable to attach it to this post, possibly because it is too large. The noise seems to be coming from the exit area, but in the recording it i difficult ti tell. The noise is a medium pitched steady whine. The volume fluctuates slightly. She tells me it happens in the AM more often. I removed the fuser and turned it by hand and no noise there.
    I realise there isn't much to go on here, but does this sound familiar to anyone?
    Any input is appreciated
    Thanks

  2. #2
    Master Of The Obvious 10,000+ Posts
    C558 noise

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    Re: C558 noise

    You're right. That's not much to go on.

    If you trim down the recording to less than 1M then zip the file you should be able to attach it. Based on the intermittency ... what are the current toner levels? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: C558 noise

    alot of times its the fuser cl roller bushing.

  4. #4
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    Re: C558 noise

    I have seen the transfer roller making a sqeeking noise. The front side gets dry. Throw a little oil in there and it is gone.

  5. #5
    Service Manager 5,000+ Posts
    C558 noise

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    Re: C558 noise

    Exit rollers prone to squeaking, I usually just spray WD40 in that area then do a run to clear up excess. Bulletin will tell you to strip & clean or replace exit bushings etc but this is overkill.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: C558 noise

    79J897600Old - Crap design
    79J897612 - Hopefully fixed

    Its this holder part...

    The shaft chews thru the plastic holder until the belt starts to jump.
    Does not jam but does make a noise.

    I take the old part and drill and fix a brass bushing in there.
    Whatever

  7. #7
    Senior Tech 100+ Posts CopierNerd's Avatar
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    Re: C558 noise

    Quote Originally Posted by Woxner View Post
    alot of times its the fuser cl roller bushing.
    Yes, Sir Wayne is right! Its the fusing cleaning roller bushing. experienced this yesterday but mine was 658e.

  8. #8
    Senior Tech 100+ Posts CopierNerd's Avatar
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    Re: C558 noise

    Quote Originally Posted by kenpio View Post
    I have seen the transfer roller making a sqeeking noise. The front side gets dry. Throw a little oil in there and it is gone.
    I agree. if its squeaking noise then probably the cause is transfer roller. One can also check by removing the transfer roller and also by manually rotating the tr roller. Lubricating the seating works! yes! damn right!

  9. #9
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    C558 noise

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    Re: C558 noise


  10. #10
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: C558 noise

    Quote Originally Posted by copier addict View Post
    Not the problem i am describing. Tend to agree that it could be on the fuser.
    I have completely removed the cleaning rollers before just to get time to replace the fusers.
    There is 3de party rebuild kits that include those roller bushings.
    Whatever

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