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Thread: BIZHUB C554

  1. #1
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    BIZHUB C554

    Error code c-f907
    someone has failed that failureIMG-20190125-WA0092.jpg

  2. #2
    Master Of The Obvious 10,000+ Posts
    BIZHUB C554

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    Re: BIZHUB C554

    oh, my. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: BIZHUB C554

    try firmware first here is the bulletin
    Error
    Abort code CF907 and/or error code C6756. This may be indicated after MFP recovers from Sleep Mode.

    Root Cause


    Workaround/Fix
    PROBABLE CAUSES:
    1. Failed ErP board (PWB-DC assembly).
    Check CN2 on ERPB for proper connection. Check CN2-1 and CN2-2 for 5V DC then check CN2-3 (Power monitor in) and CN2-4 (Power monitor out). If all voltages are present, replace the ERPB (p/n A161H00C02).

    2. Possible loose connection/damaged wiring or failed board.
    To troubleshoot check the following in order, and after each step, verify that the symptom is still present.
    a. Harness connection between CCDB and SCDB
    b. Harness connection between CCDB and MFPB
    c. Harness connection between SCDB and DCPU
    d. Harness connection between SCDB and PRCBIf errors reoccur, please consider replacing the following boards in the order listed.

    • CCD board (CCDB)

    P/N MODEL
    A161R72100 C554/C454/C364/C284/C224
    A2X0R70000 C754/C654A2X0R70011 C754e/C654e/754/654/754e/654e
    A61FR72100 554e/454e/364e/284e/224e
    A5C1R70000 C554e/C454e/C364e/C284e/C224e

    • Scanner drive board (SCDB)

    P/N MODEL
    A161H01B12 C554/C454/C364/C284/C224
    A5C1H01A11 C554e/554e/C454e/454e/C364e/364e/C284e/284e/C224e/224e
    A2X0H01A12 754e/C754e/754/C754/654e/C654e/654/C654
    Note: When the Scanner Drive Board is replaced with a modified one, please install a modified LED Exposure Unit at the same time. Please refer to attached Parts Bulletins for detailed information. To view the PDF, you may need to download a free copy of Adobe Reader®.

    • DC power supply (DCPU)

    P/N MODEL
    A161R7A300 C364/C284/C224
    A61FR70000 364e/284e/224e
    A5C1R70500 C364e/C284e/C224e
    A5AYR70000 C554e/554e/C454e/454e
    A2XKR71200 C554/C454
    A2X0R70300 C754/C754e/754/754e/C654/C654e/654/654e

    • Printer Control Board (PRCB)

    P/N MODEL
    A161H00108 C364/C284/C224
    A5C1H00102 C364e/C284e/C224e
    A61FH00101 364e/284e/224e
    A4FJH00104 C454A5C0H00101 C454e
    A61EH00101 454eA2XKH00104 C554
    A5AYH00101 C554eA61DH00101 554e
    A2X0H00102 C754/C654
    A2X0H00S01 C754e/C654e
    A55VH00101 754/754e/654/654e

  4. #4
    Service Manager 2,500+ Posts
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    Re: BIZHUB C554

    Might not be the issue here but I always turn off the sleep mode on the 4 series. Mostly for losing connection. You have to go into service mode first and "permit", than in admin mode turn off sleep mode.

  5. #5
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    Re: BIZHUB C554

    [QUOTE = copyman; 724624] Puede que este no sea el problema aquí, pero siempre apago el modo de suspensión en la serie 4. Sobre todo para perder la conexión. Primero tiene que entrar en el modo de servicio y "permitir", que en el modo de administración desactive el modo de suspensión. [/ QUOTE]



    where I find that option

  6. #6
    Service Manager 2,500+ Posts
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    Re: BIZHUB C554

    Since you are asking I will assume you are not a tech so I cannot provide any info on how to enter service mode. Perhaps see if you can find the service manual online or you can google how to enter service mode. Beware! if not a tech you can do a lot of damage in the service mode so proceed with caution! You will also need the passwords to enter the admin & serv modes to make sleep changes.

  7. #7
    Service Manager 1,000+ Posts
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    Re: BIZHUB C554

    Quote Originally Posted by copyman View Post
    Might not be the issue here but I always turn off the sleep mode on the 4 series. Mostly for losing connection. You have to go into service mode first and "permit", than in admin mode turn off sleep mode.
    Yeah same. Not waking up from sleep isn't a problem if it never goes to sleep.

  8. #8
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BIZHUB C554

    You guys mean to turn off/disable sleep mode and leave only low power mode? Or entirely leave the machine in Ready state.
    I hope not otherwise Fusers won't last longer.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  9. #9
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: BIZHUB C554

    Quote Originally Posted by tsbservice View Post
    You guys mean to turn off/disable sleep mode and leave only low power mode? Or entirely leave the machine in Ready state.
    I hope not otherwise Fusers won't last longer.
    This.. Those fusers will burn out quick.

  10. #10
    Service Manager 2,500+ Posts
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    Re: BIZHUB C554

    You can't turn off energy save mode, only sleep mode. Machines would not be able to get Energy Star certification if it was able to be turned off. It used to be 240 mins max for Energy Star now it's 60 mins.

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