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  1. #1
    Field Supervisor 500+ Posts digicor's Avatar
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    BH C258 not toning up K

    ive replaced the toner motor assembly,watched the toner bottle turn,
    any idea's

  2. #2
    Master Of The Obvious 10,000+ Posts
    BH C258 not toning up K

    blackcat4866's Avatar
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    Re: BH C258 not toning up K

    I haven't had those particular hoppers apart, but the 364e hoppers were well know for packing toner into the bushings, so the hopper mechanics would just vibrate, never turning. If it's the same there is a white bushing on the front of each hopper that can be easily removed, then vacuumed out or picking out the chunks. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 2,500+ Posts
    BH C258 not toning up K

    Phil B.'s Avatar
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    Re: BH C258 not toning up K

    Quote Originally Posted by digicor View Post
    ive replaced the toner motor assembly,watched the toner bottle turn,
    any idea's
    clogged supply lines?

  4. #4
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: BH C258 not toning up K

    i saw the white bushing, i didnt want to pry it off, not knowing if it was going to break, ill address it and see if that does it, thanks

  5. #5
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    Re: BH C258 not toning up K

    I had a c458 today doing this on black.

    It turned out to be the drum.

    I could see a mist of toner on the drum surface which I figured was enough to use up what the hopper was putting in.

    On replacing the drum it rapidly toned up to about 7% and held there afterwards.

    The only thing that bothers me was the fact that the drum was replaced only two days ago so was obviously faulty from new....

  6. #6
    Field Supervisor 500+ Posts tsbservice's Avatar
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    Re: BH C258 not toning up K

    Quote Originally Posted by digicor View Post
    ive replaced the toner motor assembly,watched the toner bottle turn,
    any idea's
    There are toner cartridge motor and toner supply motor, which one you replaced?
    Did you check by turning gears manually that developing roller is turning?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  7. #7
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: BH C258 not toning up K

    i replaced the toner cartridge assembly motor system

  8. #8
    Field Supervisor 500+ Posts tsbservice's Avatar
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    Re: BH C258 not toning up K

    Quote Originally Posted by digicor View Post
    i replaced the toner cartridge assembly motor system
    Is this assembly include both motors(M6 and M25)?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  9. #9
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: BH C258 not toning up K

    it the one in the back of the machine it has all 4 toner bottle motors together as one unit

  10. #10
    Field Supervisor 500+ Posts tsbservice's Avatar
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    Re: BH C258 not toning up K

    Now you have black toner in hopper but it's driven by another motor-toner supply motor, so your toner is only moving half way towards Developer unit.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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