Konica Minolta C654e HDD error related to firmware

**Rylac** · 02-03-2019

Happy to, and planning on it. I'm not quite sure how to do that from the app, so I'm planning to do so once I'm home at my PC.
Unless you can tell me how to from the app

**Phil B.** · 02-03-2019

Originally Posted by Rylac

Happy to, and planning on it. I'm not quite sure how to do that from the app, so I'm planning to do so once I'm home at my PC.
Unless you can tell me how to from the app

not sure which APP.. but from PC.. pull up his post.. under grey box with " likes/thanks etc" are radio buttons for like & thanks..

**tsbservice** · 02-03-2019

Re: App
If this is Tapatalk android app, why not using your preferred phone browser. Had seen users with Tapatalk have different problems on other forums. I tried Tapatalk once and quickly quit it.

**Phil B.** · 02-03-2019

Originally Posted by tsbservice

Re: App
If this is Tapatalk android app, why not using your preferred phone browser. Had seen users with Tapatalk have different problems on other forums. I tried Tapatalk once and quickly quit it.

yup noticed that also ... "a vanilla world..blah..blah ..blah"

my 'preferred' thru service is "Bing" nope.. Tapatalk for quick.. PC at home for proper help ( even if some don't feel so_)

**Rylac** · 02-03-2019

The app I am referring to is an Android app available in the Google play store. Im not sure what Tapatalk is.
Where I was didn't have decent service, or wifi, so rather than load it all up in my browser, the app was much easier to load up in that case.
It seems like a dumbed down version of the forum, but it allowed me to follow this thread.
I only recently found it, and just last night realized it's limitations.
Thanks for the advice Phil b.
I honestly just figured out that there were rep points and what they were, right before I posted this thread.
Thanks to the FAQs

**copier tech** · 02-03-2019

Originally Posted by Synthohol

well damn, looks correct.
konica is finicky with some USB drives like some sandisk ones and others. i would only use 4gb or less for best results.
some drives have a hidden partition and those fail as well.
heres some incompatible drives from previous models, and the list has only gotten bigger im sure.

Solution
CAUSE: In most cases, the message is not related to the USB memory device itself. The message normally indicates that the firmware on the USB memory stick is not applicable to the model to which the firmware update is being performed.

SOLUTION: Check if the firmware on the USB memory is the correct version and type for the model. If not, download the right firmware onto the USB memory and retry the firmware update. If the same message is displayed again, try another USB memory device that is known to work.

C654e C754e_A2X00Y0-F000-G20-M0.exe is the FW you need. its A2X00Y0 and your pic shows A79J in one of the files.

In The UK the latest available fw is version for the C654e & C754e is: A2X00Y0-F000-GDG-M0

https://mega.nz/#!tQkSQITQ!5dSndgcQZ...IVXugyYrlWRx3Y

**Synthohol** · 02-03-2019

Release Notes: bizhub C654e, C754e (LK-101) Special Firmware Version GDG-M0 FA14 and PKI card invalid message correction

thats not the latest base FW, that was under special FW to correct a PKI issue.

C654e C754e_A2X00Y0-F000-G20-M0.exe is the newest base FW.