Di1811 duplex Problem

[CBS1]

I have a Di1811 basically the same as a 183. When I duplex a copy it prints the first side fine, but the second side is really light. Any suggestions on how to fix this? Thanks.

[alexxcopier]

Change transfer roller

[CBS1]

I've done that but thanks anyway. Any more ideas?

[kmcopytech]

This is a separation or transfer problems：


1、Try to replace paper；

2、Change transfer/separation unit；

[redime]

	Quote:			Originally Posted by kmcopytech
	This is a separation or transfer problems： 1、Try to replace paper； 2、Change transfer/separation unit；

I remember the first time I was having problems with something similar, and one of our techs told me to try replacing the paper. I almost laughed out loud when he said this, I go back there with a new ream of our paper and sure enough everything was fine.

Closer inspection on the paper was it was damp - they had a case of paper sitting on a concrete floor, these were the two reams sitting on the very bottom of the box.