Does print job get to copier then fail, what does job log say?
Or does it never reach copier.
As to IP conflict i always have IT reserve a IP. Or at least have it outside of the DHCP scope
Does print job get to copier then fail, what does job log say?
Or does it never reach copier.
As to IP conflict i always have IT reserve a IP. Or at least have it outside of the DHCP scope
Set static IP on the 951. Turn off SNMP in the print driver on the PC. Check to see if Pagescope is HTTP or HTTPS. Make sure Security IP filtering on 951 is not set to only accept connections from a specific range of IP Addresses. If you did a network reset in service mode then you should have had no problem setting up initially.
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Hello
Thank you all for the great help. Turning off the snmp took care of the second machine. The customer is up and printing from both machines. I really appreciate all of the help.
Hmm interesting...thank you for responding with the solution!
I did some digging because this is new to me. Apparently SNMP "cripples printing capabilities because it flags the printer as 'offline' when really it is not." Here is some discussion about this: LINK
SNMP is a strange thing....if there is a device in your network...switch...router...etc. that either doesn't relay or has the SNMP protocol blocked, it causes problems when enabled on the print driver end, so disabling it is a simple effective fix!
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Had this happen on a C364e.
Good find.
Drove me nuts. The manager at the time bailed me out. Embarrassing...
Whatever
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